Customer Care & Payments Specialist

Classic Drycleaners; Pennsylvania; Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Health and retirement benefits

Employee Assistance Program

Zusammenfassung

Classic Drycleaners is seeking a Customer Service Representative to provide excellent service, assist with inquiries, process orders, and resolve concerns. This role emphasizes strong communication, accuracy in transactions, and the ability to work independently in a fast-paced laundromat environment.

The position involves greeting customers, handling payments, maintaining records, and educating clients on services and policies.

Qualifikationen

• Verbal and written English communication required.
• Basic computer and math skills.
• Ability to multitask and stay organized.
• Criminal background check required.
• 18 years or older.

Aufgaben

• Greet and assist customers in a professional and friendly manner, both in person and via phone.
• Process customer orders, payments, and transactions accurately.
• Resolve customer concerns and complaints effectively with direction.
• Maintain accurate customer records and account information.
• Educate customers on company services, pricing, and policies.
• Handle cash and credit card transactions.
• Maintain a clean and organized work area.
• Support team members and assist with additional tasks as needed and assigned.
• Store opening and closing responsibilities based on shift requirements.
• Wash and fold laundry duties and laundromat assistance (applicable based on location).
• Maintain attendance and punctuality standards.

Kenntnisse

Verbal & written communication

Basic computer skills

Multitasking

Professional appearance

Independent work

Dependable

Criminal background check

18+ years old

Jobbeschreibung

Classic Drycleaners is seeking a Customer Service Representative to provide excellent service, assist with inquiries, process orders, and resolve concerns. This role emphasizes strong communication, accuracy in transactions, and the ability to work independently in a fast-paced laundromat environment.

The position involves greeting customers, handling payments, maintaining records, and educating clients on services and policies.