Customer Care Parts Coordinator

Clayton; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Care Parts Coordinator to join their Service department team. This entry-level role involves maintaining inventory controls, processing parts orders, and ensuring exceptional customer communication. The company promotes a supportive culture, offering excellent benefits and growth opportunities. With a commitment to work/life balance and a focus on diversity and inclusion, this position provides a chance to thrive in a dynamic environment. If you are passionate and eager to learn, this could be the perfect opportunity for you.

Benefits

Health benefits

Dental benefits

Vision benefits

401K plans with company matching

Paid parental leave

Tuition reimbursement

Employee Assistance Programs

Qualifications

• Basic computer skills and construction skills preferred.
• Physical ability to lift 50+ pounds and use ladders.

Responsibilities

• Maintain inventory controls and log parts orders.
• Coordinate delivery and ensure excellent customer communication.

Skills

Attention to detail

Strong organizational skills

Effective communication

Customer service skills

Ability to build cross-departmental relationships

Reading blueprints

Tools

Microsoft Office

Excel

AS400

Job description

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Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry, beginning with a World Class Team Member Experience. We are actively recruiting passionate, positive, and eager-to-learn individuals for various positions, offering excellent benefits, growth opportunities, and a supportive culture that promotes work/life balance.

Position Overview

The Customer Care Parts Coordinator is part of the Service department team. Responsibilities include maintaining inventory controls, taking and logging parts orders, reviewing orders with purchasing, packaging and shipping parts, documenting orders, coordinating delivery, and ensuring excellent customer communication. Basic computer skills (Microsoft Office, Excel, knowledge of AS400) and basic construction skills (reading a tape measure, making accurate cuts) are preferred. The role requires physical ability to lift 50+ pounds, use ladders, stand/walk for 6 hours, and sit for 2 hours daily.

Qualifications and Skills

• Attention to detail and strong organizational skills
• Effective communication and customer service skills
• Ability to build cross-departmental relationships
• Prior experience reading blueprints is preferred
• Clean motor vehicle record

Compensation and Benefits

Hourly pay ranges from $21.00 to $24.00, with eligibility for an office administration bonus. Full-time employees can customize health, dental, and vision benefits, participate in 401K plans with company matching, and access additional perks like paid parental leave, tuition reimbursement, and Employee Assistance Programs.

Why Clayton?

As a Berkshire Hathaway company, Clayton offers unlimited career growth, a commitment to diversity and inclusion, and recognition as one of America's best employers. We support holistic wellness and encourage community involvement through programs like Clayton Impact.

Additional Details

Position level: Entry level

Employment type: Full-time

Job function: Other

Referrals can double your chances of interviewing at Clayton. Notifications are available for new related jobs in Sacramento, CA, with salaries ranging from $40,000 to $70,000.