Customer Care & Dispatch Specialist

Xpress Global Systems (XGS); Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Xpress Global Systems (XGS) is seeking a dedicated Customer Care Operations professional to provide administrative and customer service support. This role involves responding to inquiries, data entry, and ensuring compliance with company standards.

Candidates should have 1-3 years of clerical experience, preferably in the transportation industry, and strong computer skills. Join a dynamic team that values safety, quality, and exceptional service.

Qualifications

• 1-3 years Clerical Experience, preferably in the transportation industry.
• Warehouse and WMS experience preferred.
• Must have computer literacy.

Responsibilities

• Provide administrative support to Service Center Operations.
• Respond promptly to customer inquiries.
• Assist in ensuring compliance with regulations.

Skills

Clerical Experience

Customer Service

Computer Literacy

Conflict Resolution

Data Entry

Education

High School Diploma or equivalent

Tools

AS400

Forklift

Job description

Xpress Global Systems (XGS) is seeking a dedicated Customer Care Operations professional to provide administrative and customer service support. This role involves responding to inquiries, data entry, and ensuring compliance with company standards.

Candidates should have 1-3 years of clerical experience, preferably in the transportation industry, and strong computer skills. Join a dynamic team that values safety, quality, and exceptional service.