Customer Care Desk Associate - Growth Training & Weekend Premium

Blain's Farm & Fleet (Blain Supply, Inc.); Davenport (IA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vision Insurance

401(K) with company match

Associate discount on name brands

Job summary

Blain's Farm & Fleet (Blain Supply, Inc.) is seeking a Customer Care Desk Associate in Davenport, Iowa. This position involves operating the store phone, assisting customers with returns and queries, and managing in-store pick-ups. The ideal candidate will have strong communication skills and previous retail experience.

Additional responsibilities include maintaining desk cleanliness and ensuring compliance with safety policies. Flexibility to work evenings and weekends is required.

Qualifications

• Great communication skills are essential.
• Previous retail experience is preferred.
• Must be available for evenings and at least every other weekend.
• Candidates must pass a background check.

Responsibilities

• Operate the store phone and assist customers.
• Process returns and manage incoming customer orders.
• Maintain cleanliness of the Customer Service Desk.
• Demonstrate compliance with Loss Prevention policies.

Skills

Great communication skills

Prior Retail experience

Ability to work evenings and weekends

Background check pass

Job description

Blain's Farm & Fleet (Blain Supply, Inc.) is seeking a Customer Care Desk Associate in Davenport, Iowa. This position involves operating the store phone, assisting customers with returns and queries, and managing in-store pick-ups. The ideal candidate will have strong communication skills and previous retail experience.

Additional responsibilities include maintaining desk cleanliness and ensuring compliance with safety policies. Flexibility to work evenings and weekends is required.