Customer Care Coordinator: Service & Sales Impact

LCI Brand; Eielson Air Force Base (AK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Basic Life Insurance

401(k) with match

Health, Dental, and Vision Insurance

Paid Time Off

Employee Assistance Program

Job summary

LCI Brand is seeking a Customer Care Coordinator at Eielson Air Force Base, Alaska. This role involves assisting with customer matters, processing sales orders, and maintaining customer communication. The ideal candidate should have a high school diploma, one year of relevant experience, and strong interpersonal skills. Benefits include competitive salary, health insurance, paid time off, and a 401(k) with matching. Join us in providing meaningful employment for the blind and visually impaired.

Qualifications

• High school graduate with one year relevant work experience.
• Accurate with computerized checkout systems.
• Ability to assist customers and vendors effectively.

Responsibilities

• Assist in all customer-related matters and support Customer Service Representatives.
• Create and manage sales orders using Axapta.
• Communicate with customers via phone and email throughout the sales process.
• Track customer complaints and follow up with quick resolutions.

Skills

Customer Communication

Sales Order Processing

Interpersonal Skills

Basic Retail Knowledge

Education

High School Graduate

Tools

AX Software

Excel

Job description

LCI Brand is seeking a Customer Care Coordinator at Eielson Air Force Base, Alaska. This role involves assisting with customer matters, processing sales orders, and maintaining customer communication. The ideal candidate should have a high school diploma, one year of relevant experience, and strong interpersonal skills. Benefits include competitive salary, health insurance, paid time off, and a 401(k) with matching. Join us in providing meaningful employment for the blind and visually impaired.