Customer Care Coordinator: Service & Sales Impact

LCI Brand; Eielson Air Force Base (AK); Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Basic Life Insurance

401(k) with match

Health, Dental, and Vision Insurance

Paid Time Off

Employee Assistance Program

Descripción de la vacante

LCI Brand is seeking a Customer Care Coordinator at Eielson Air Force Base, Alaska. This role involves assisting with customer matters, processing sales orders, and maintaining customer communication. The ideal candidate should have a high school diploma, one year of relevant experience, and strong interpersonal skills. Benefits include competitive salary, health insurance, paid time off, and a 401(k) with matching. Join us in providing meaningful employment for the blind and visually impaired.

Formación

• High school graduate with one year relevant work experience.
• Accurate with computerized checkout systems.
• Ability to assist customers and vendors effectively.

Responsabilidades

• Assist in all customer-related matters and support Customer Service Representatives.
• Create and manage sales orders using Axapta.
• Communicate with customers via phone and email throughout the sales process.
• Track customer complaints and follow up with quick resolutions.

Conocimientos

Customer Communication

Sales Order Processing

Interpersonal Skills

Basic Retail Knowledge

Educación

High School Graduate

Herramientas

AX Software

Excel

Descripción del empleo

LCI Brand is seeking a Customer Care Coordinator at Eielson Air Force Base, Alaska. This role involves assisting with customer matters, processing sales orders, and maintaining customer communication. The ideal candidate should have a high school diploma, one year of relevant experience, and strong interpersonal skills. Benefits include competitive salary, health insurance, paid time off, and a 401(k) with matching. Join us in providing meaningful employment for the blind and visually impaired.