Customer Service & Collections Pro - Commission & Training

Terminix International Company; Rock Hill (SC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Full benefits package

Competitive commission structure

Paid training from day one

Travel and meals during training

Job summary

Terminix Service Inc in Rock Hill, SC is seeking a Customer Service & Collections Representative to join our fast-paced team. You will handle a high volume of calls, resolve account issues, collect payments, and drive sales while delivering exceptional customer service.

Starting pay is $16/hr to $17.50/hr plus commission. This day shift role runs Monday to Friday from 8:00 AM to 5:00 PM at the Rock Hill office, with full benefits and paid training from day one.

Qualifications

• Strong communication and negotiation skills.
• Experience in sales, collections, and/or customer service preferred.
• Comfortable working in a fast-paced, goal-driven environment.
• Reliable, positive, and ready to grow with us.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency.
• Engage with customers to resolve account issues, collect payments, and offer solutions.
• Drive sales through strong product knowledge and persuasive communication.
• Maintain accurate records and follow up to ensure customer satisfaction.

Skills

Communication skills

Negotiation skills

Sales experience

Collections experience

Customer service experience

Fast-paced environment

Reliability

Job description

Terminix Service Inc in Rock Hill, SC is seeking a Customer Service & Collections Representative to join our fast-paced team. You will handle a high volume of calls, resolve account issues, collect payments, and drive sales while delivering exceptional customer service.

Starting pay is $16/hr to $17.50/hr plus commission. This day shift role runs Monday to Friday from 8:00 AM to 5:00 PM at the Rock Hill office, with full benefits and paid training from day one.