Retail Customer Experience Associate

dollartree; Ottumwa (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to provide a great shopping experience in Ottumwa, IA. You will assist customers, handle transactions, and help keep the store clean and stocked.

Responsibilities include receiving merchandise, restocking, and maintaining safety and professional customer interactions. Part-time position with opportunities for growth and benefits typical of retail roles.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and help unload trucks; replenish stock per productivity standards.
• Maintain a positive, safe, and respectful environment with customers and team members.
• Keep the store clean, including bathrooms, floors, and trash disposal.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree is seeking a Customer Service Associate to provide a great shopping experience in Ottumwa, IA. You will assist customers, handle transactions, and help keep the store clean and stocked.

Responsibilities include receiving merchandise, restocking, and maintaining safety and professional customer interactions. Part-time position with opportunities for growth and benefits typical of retail roles.