Customer Care Associate: Paid Training & Growth

Zolidco; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

Zolidco in Houston is seeking a friendly Customer Service Assistant to support customer interactions, answer questions, and provide information about products and services. This role is ideal for individuals who enjoy helping people, communicating clearly, solving problems, and developing valuable customer service skills in a team-oriented environment.

The position offers hands-on customer service experience, paid training, and opportunities for growth within a supportive team that values

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers in person.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, sales, retail, hospitality, or similar roles is a plus but not required.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Answer questions regarding products and services.
• Identify customer needs and provide appropriate information and solutions.
• Provide timely and accurate customer assistance.
• Support customer satisfaction and relationship-building initiatives.
• Communicate promotional information clearly when appropriate.
• Maintain accurate records of customer interactions and activities.
• Address routine customer concerns and elevate issues when necessary.
• Support customer engagement and business development activities.
• Collaborate with team members to meet service goals.
• Participate in ongoing training and professional development.

Job description

Zolidco in Houston is seeking a friendly Customer Service Assistant to support customer interactions, answer questions, and provide information about products and services. This role is ideal for individuals who enjoy helping people, communicating clearly, solving problems, and developing valuable customer service skills in a team-oriented environment.

The position offers hands-on customer service experience, paid training, and opportunities for growth within a supportive team that values