Customer Care Assistant — Paid Training & Growth

Ciseu; Columbus (OH); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Ciseu is seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This entry-level opportunity is ideal for someone who enjoys helping people, communicates clearly, and develops strong customer service and relationship-building skills.

You will welcome customers, listen to needs, identify solutions, and help maintain accurate records while supporting outreach and mentorship within a

Qualifications

• Strong communication and interpersonal skills.
• Friendly, positive, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Good organizational and multitasking skills.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Listen carefully to customer needs and provide helpful information.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with routine customer questions and requests.
• Support customer follow-ups and relationship-building activities.
• Communicate product and service information clearly and accurately.
• Support customer satisfaction and engagement initiatives.
• Assist with promotional and customer outreach activities.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to support customer service goals.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Listening

Problem-solving

Organization

Multitasking

Public/customer interaction

Reliability

Learning attitude

Education

High school diploma or equivalent

Job description

Ciseu is seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This entry-level opportunity is ideal for someone who enjoys helping people, communicates clearly, and develops strong customer service and relationship-building skills.

You will welcome customers, listen to needs, identify solutions, and help maintain accurate records while supporting outreach and mentorship within a