Customer Care Agent | Hybrid Schedule

Radiology Partners; Connecticut; Hybrid; USD 26,174 - 34,440; Full time

Benefits offered by this job

Competitive Benefits package

Generous PTO Plans

Career Growth Opportunities

Health & wellness coverage

Job summary

Radiology Partners is looking for a Scheduling Coordinator in Connecticut. This role is responsible for the timely scheduling of patients across various modalities including Mammography, MRI, and CT.

The ideal candidate will have scheduling and communication experience, and will showcase the ability to work independently in a hybrid environment. Competitive benefits and compensation reviews are offered.

Qualifications

• Experience with scheduling and/or medical billing application preferred.
• Excellent dictation, communication skills, and telephone manner.
• Knowledge of Radiologic modalities preferred.

Responsibilities

• Responsible for timely and effective scheduling of patients for multiple offices and modalities.
• Demonstrate an understanding of modalities offered at each location.
• Communicate effectively with patients, clinical offices, and physicians.

Skills

Scheduling experience

Communication skills

Medical billing knowledge

Multi-tasking ability

Job description

WHO WE ARE AND WHAT WE DO

Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and affiliations with multiple regional hospitals, Jefferson Radiology offers a breadth of services and a level of diagnostic and therapeutic radiology expertise unparalleled in the region. Kindness is the language we speak, not only to our patients but also to our colleagues and teammates.

POSITION SUMMARY

• Responsible for timely and effective scheduling of patients for multiple offices and modalities
• Demonstrate an understanding of modalities offered at each location and hours of operation
• Modalities include Mammography, MRI, CT, Ultrasounds and more
• Comfortability with communication between patients, clinical offices, and physicians
• Knowledge of medical insurance and patient demographics preferred
• Hybrid Schedule

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• Experience with scheduling and/or medical billing application preferred
• Excellent dictation, communication skills, and telephone manner
• Knowledge of Radiologic modalities preferred
• Ability to work independently and multi‑task

WHY RADIOLOGY PARTNERS

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from
• Compensation Reviews, Career Growth Opportunities
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

COMPENSATION

The hourly range for this position is $19–$25. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc. In addition to this range, Radiology Partners offers competitive total rewards packages, including possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (subject to eligibility requirements).

EEO & DISCIPLINARY INFORMATION

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We hold that diversity is a key source of strength. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with certain categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment, including Personal Identifiers and Education and Employment History.

Radiology Partners participates in E-verify.