Customer Care Agent - Fast-Paced Support Pro

WIN Waste Innovations; Newington (NH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Industry-leading benefits

Multiple medical plans

Strong 401k and company match

Parental Leave Program

Inclusive culture

Employee engagement events

Employee resource groups

Job summary

WIN Waste Innovations is seeking a Customer Care Agent in Portsmouth, New Hampshire. You will manage a high volume of incoming calls, using multiple systems to answer questions and resolve issues, while maintaining a friendly, professional demeanor.

We offer industry-leading benefits, multiple medical plans, a strong 401k with company match, and generous leave policies. Join an inclusive culture that values teamwork and customer focus.

Qualifications

• High school diploma or GED required.
• Customer service experience is a plus.
• Ability to manage high volume of calls while navigating multiple systems.
• Strong verbal and written communication skills.

Responsibilities

• Handle a high volume of incoming customer calls.
• Navigate multiple systems to answer questions and resolve issues.
• Communicate effectively and professionally in a conversational manner.
• Maintain a positive work environment with customers, clients, vendors, coworkers and management.

Skills

Decision making

Multitasking

Verbal communication

Written communication

Keyboarding

Punctuality

Customer service

Education

High school diploma or GED

Tools

Outlook

Word

Job description

WIN Waste Innovations is seeking a Customer Care Agent in Portsmouth, New Hampshire. You will manage a high volume of incoming calls, using multiple systems to answer questions and resolve issues, while maintaining a friendly, professional demeanor.

We offer industry-leading benefits, multiple medical plans, a strong 401k with company match, and generous leave policies. Join an inclusive culture that values teamwork and customer focus.