Customer Service Representative at WIN Waste Innovations

WIN Waste Innovations; Portsmouth (NH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical plans

PTO program

Floating holidays

401k match

Tuition reimbursement

College loan reimbursement

Scholarship for dependents

Parental leave

Inclusive culture

Employee engagement events

Employee resource groups

Company match on 401K

Job summary

WIN Waste Innovations is seeking a Customer Care Agent for our on-site team in Portsmouth, NH. You will communicate effectively in a fast-paced environment, assist customers, vendors, and co-workers, and help maintain a positive service experience.

The role emphasizes reliability, strong communication, and the ability to navigate multiple systems while delivering quality support. Location is on-site in Portsmouth with full-time hours.

Qualifications

• Candidates must have a high school diploma or GED.
• Strong verbal, written and keyboarding skills required.
• Ability to assess information quickly and decide.

Skills

Information assessment

Multi-tasking

Verbal & written skills

Punctuality & reliability

Customer service

Interpersonal skills

Education

High school diploma or GED

Tools

MS Office

Job description

Requirements:

• Ability to quickly assess information and make decisions


• Ability to effectively multi-task and quickly navigate multiple systems


• Excellent verbal, written and keyboarding skills


• Proficient with Microsoft Office programs (Outlook, Word)


• High school diploma or GED


• Customer service experience is a plus


• Punctual, dependable, and reliable


• Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.

What You'll Enjoy:

• Industry leading benefits


• Multiple and flexible medical plans


• Outstanding PTO program


• Floating Holidays


• Strong 401k program and company match


• Tuition reimbursement plan


• College loan reimbursement


• College scholarship program for dependents


• Parental Leave Program


• Inclusive culture


• Employee engagement events


• Employee resource groups


• As well as Company match on 401K, and more!


• Paid Vacation, Holidays, and Personal Days

We are a People First organization, with a mission of putting our customers at the center of everything we do. Customer Care Agents must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, cool, and collected in a fast-paced, ever-changing environment is a must.

WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability.

Location: Portsmouth, NH, US.

Contract: Full time on site.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Compensation: $20-$23/hour

Please note that benefits may vary by site.