Customer Base Account Director

Kainos; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Kainos is seeking an Account Director to join the Workday Products Customer Base AMER Sales Team in the Indianapolis area with a focus on revenue-generating activities. You will retain clients through Renewals and drive growth via Upsell and Expansion within your defined territory.

You are entrepreneurial, commercially minded, and have a proven track record in Net New, Customer Base Sales or Account Management. A strong understanding of Workday and HR/Finance platforms is preferred.

Qualifications

• Proven sales track record in renewals, upsell or account management.
• Entrepreneurial and commercially minded with a results-driven approach.
• Strong understanding of Workday or other HR/Finance platforms.

Responsibilities

• Retain clients (Renewals) and drive growth through upsell/expansion in the defined territory.
• Build long-lasting customer relationships based on trust and value.
• Collaborate with Sales & Marketing to achieve revenue targets across the AMER region.

Skills

Team collaboration

Sales forecasting

Negotiation

Tools

Workday

Job description

Customer Base Account Director

Location: Indianapolis, Homeworker - USA

Time Type: Full time

Job Description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

About The Team

You will join our Customer Base Sales team selling in to enterprise level clients across the world. You will work inside our Sales & Marketing function with a core focus on revenue generating commercial activity. You will join a high performing team that thrives in a high‑pressure environment. We are an international and fun team that is diverse and collaborative.

About The Person

You are a team player with a positive can‑do attitude and entrepreneurial mindset. Ideally, you have a strong understanding of Workday and or other HR and Finance platforms. You are located near our Indianapolis sales hub.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As an Account Director at Kainos you will join the Workday Products Customer Base AMER Sales Team. You will work in side our Sales & Marketing function with a core focus on revenue generating activity; retaining our clients (Renewals), creating, and closing growth opportunities (Upsell and Expansion) in your defined territory.

You are a entrepreneurial and commercially minded individual who has a strong track record of business development achievements in Net New, Customer Base Sales or Account Management roles.

You have a flair for building long standing customer relationships based on trust and an in depth understanding of