Customer Banking Specialist – Sales & Service

Citi; New York (NY); On-site; USD 50,030 - 65,270; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off, including vacation and sick leave

Job summary

Citi is seeking an entry-level Universal Banker in New York. This role involves aiding in account opening, resolving customer service issues, and executing financial transactions. Candidates should have 1-3 years of relevant experience, ideally in retail banking, and must exhibit strong communication skills. The position offers a competitive salary range of $50,030 - $65,270 and includes benefits like medical coverage, 401(k), and paid time off.

Qualifications

• 1-3 years of relevant experience in banking or retail.
• Previous retail banking experience required.
• Demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions in accordance with bank policies.

Skills

Clear and concise communication

Customer service

Sales opportunities creation

Account service issue resolution

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Universal Banker in New York. This role involves aiding in account opening, resolving customer service issues, and executing financial transactions. Candidates should have 1-3 years of relevant experience, ideally in retail banking, and must exhibit strong communication skills. The position offers a competitive salary range of $50,030 - $65,270 and includes benefits like medical coverage, 401(k), and paid time off.