Customer Banking Specialist

Regions Bank; Monroeville (AL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Monroeville, AL is hiring a Relationship Banker I to deliver an exceptional customer experience on the cash line and over the phone. You will process transactions, advise customers on standard products, and build lasting relationships to support financial well-being.

The role suits candidates with teller or retail experience seeking growth, with opportunities to learn Regions digital solutions and participate in an incentive program. A strong customer focus is essential.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Strong cash handling and teller skills.
• Excellent communication on phone and in person.

Responsibilities

• Provides a consistent optimal customer experience on the cash line and on the phone.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers and remains informed about their banking needs.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
• Assists team members with basic tasks to aid in customer problem resolution.
• Refers customers to internal experts when more complex financial goals are identified.

Skills

Cash handling

Customer service

Phone support

Digital banking

Time management

Education

High School Diploma or GED

Job description

Regions Bank in Monroeville, AL is hiring a Relationship Banker I to deliver an exceptional customer experience on the cash line and over the phone. You will process transactions, advise customers on standard products, and build lasting relationships to support financial well-being.

The role suits candidates with teller or retail experience seeking growth, with opportunities to learn Regions digital solutions and participate in an incentive program. A strong customer focus is essential.