Customer Banking Specialist

Y-12 Credit Union; Knoxville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Y-12 Credit Union in Knoxville, TN is seeking a friendly Branch Associate to support daily member services, process applications for consumer loans, and help meet sales goals.

You will handle deposits, account openings, and inquiries, while maintaining accuracy and compliance with credit union policies; regular attendance and teamwork are essential.

The role offers opportunities to grow in a community-focused environment with ongoing training and supportive supervision.

Qualifications

• High school diploma or GED required.
• 1–3 years of similar or related experience.

Responsibilities

• Interview members and process applications for consumer loans in accordance with guidelines.
• Assist members with opening and closing accounts, answer questions, and cross-sell products/services.
• Accurately receive, inspect and verify cash and negotiable instruments, balance daily transactions.

Skills

Customer service

Communication

Cash handling

Cross-selling

Accuracy

Education

High school diploma or GED

Job description

Y-12 Credit Union in Knoxville, TN is seeking a friendly Branch Associate to support daily member services, process applications for consumer loans, and help meet sales goals.

You will handle deposits, account openings, and inquiries, while maintaining accuracy and compliance with credit union policies; regular attendance and teamwork are essential.

The role offers opportunities to grow in a community-focused environment with ongoing training and supportive supervision.