Customer Assistance Representative III/Custodial - Temporary

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Norman (OK)

On-site

USD 17,000 - 28,000

Part time

3 days ago

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Job summary

The Oklahoma State Department of Health in Norman, OK is seeking a part-time Customer Assistance Representative III/Custodial for the Well site. The role combines clerical duties with front-desk customer service, directing visitors, answering general questions, and supporting event setup and cleanup.

You will work 4:30pm–8:30pm, Mondays to Fridays, with duties including mail handling, inventory, and basic office tasks.

Qualifications

High school diploma and one year of customer service experience.
Ability to answer general questions and direct visitors.
Basic office skills and familiarity with data entry and filing.

Responsibilities

Welcomes visitors and provides courteous customer service.
Answers the phone, takes messages, and sorts mail.
Maintains building cleanliness and prepares event spaces.
Supports staff with clerical tasks and schedules.

Skills

Customer service

Education

High school diploma

Job description

Job Title

Customer Assistance Representative III/Custodial - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 10

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date

Continuous if Blank

Part Time / Full Time

Part time

Job Type

Temporary

Compensation

Salary: up to $19.71 hourly, based on education and experience

Work Schedule

Full Time /Part Time: Part Time Work Schedule: Monday – Friday Primary Hours: 4:30pm – 8:30pm

Location

Norman - The Well – 210 James Garner Ave.

Organization Overview

The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Why You’ll Love It Here

RESPECT. COLLABORATION. SERVICE.

Position Description

This position will independently perform technical clerical duties and provide administrative support to staff at The Cleveland County Wellness Square. Under supervision of Program Manager II, this position will be stationed at the Well’s reception desk, directing visitors and instructors to their scheduled classes, answering visitors’ general questions about the Well and helping with event setup and tearing down. This will also include the upkeep of the Well building and kitchen cleaning.

Position Responsibilities / Essential Functions

Welcomes visitors and display a courteous and professional customer service experience.
Answer general questions and can speak intelligently about The Well’s programs and operations.
Answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail.
Maintains an inventory of equipment and supplies used in the office and coordinates deliveries.
Assists facility manager in scheduling trades to maintain The Well’s buildings.
Sweeps, dusts, mops, scrubs, washes, vacuums, waxes, and polishes building floors, walls, woodwork, windows, furniture, equipment, and hardware.
Cleans kitchen after event and/or class use.
Collects and disposes of trash and garbage; moves equipment and furniture such as tables and chairs.
This is the specialist level where employees will independently perform the most complex and technical duties, such as preparing presentations through manipulation of data, or preparing documents for audits or special reports.
Some responsibility may be assigned for the functional supervision of other employees on a limited basis.
Being present in the office is an essential function of this job
Other duties as assigned
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.

Minimum Qualifications

Education and Experience requirements at this level consist of a high school diploma and one year of customer service experience.

Application Requirements

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Valued Knowledge, Skills, and Abilities Required at this level

Valued Knowledge, Skills and Abilities Required at this level includes knowledge of office methods and procedures, and of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions and to establish and maintain effective working relationships with others. Plus, knowledge of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of mathematics; of inventory techniques; of telephone procedures; and of standard business communications. Ability is required to establish and maintain filing systems and to prepare documents. Plus, knowledge of current office technologies; and ability to prepare documents, reports, and files for dissemination to external sources.

Physical Demands and Work Environment

Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms, and use hands to handle, control, feel objects or tools. Occasionally lifting/carrying 50 pounds, 20 pounds frequently, able to push and pull a maximum force of 40 pounds and able to lift and hold overhead up to 40 pounds. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of the job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.