Customer and Partner Solutions Engineer, Third-party Google Identity

Google; San Francisco (CA); On-site; USD 97,000 - 140,000; Full time

Job summary

A leading technology company seeks a Customer and Partner Solutions Engineer to balance business and partner needs with technical constraints. The role involves developing innovative solutions, managing partnerships, and optimizing product strategies to enhance customer engagement. Ideal candidates will have a strong technical background and experience in web technologies.

Qualifications

• Experience in technical support, software development, or product operations management.
• Experience working with client-side web technologies like HTML, CSS, JavaScript.

Responsibilities

• Analyze technical solutions for lifecycle events like launch and migration.
• Implement tools to track and improve operational efficiency.

Skills

Technical Troubleshooting

Collaboration

Education

Bachelor's degree in Computer Science

Master’s degree in Engineering

Tools

SQL

NoSQL

Java

C/C++

Python

Job description

Customer and Partner Solutions Engineer, Third-party Google Identity

Join to apply for the Customer and Partner Solutions Engineer, Third-party Google Identity role at Google

Customer and Partner Solutions Engineer, Third-party Google Identity

1 week ago Be among the first 25 applicants

Join to apply for the Customer and Partner Solutions Engineer, Third-party Google Identity role at Google

The application window will be open until at least May 13, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; Atlanta, GA, USA; New York, NY, USA; San Francisco, CA, USA.Minimum qualifications:

• Bachelor's degree in Computer Science, a related technical field or equivalent practical experience in technical support, professional services, software development, or product operations management.
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.
  
  

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related technical field.
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience in an problem-solving role such as business intelligence, data analytics, or statistics.
• Experience implementing web or mobile operating system authentication and authorization protocols.
• Ability to collaborate, build consensus, deliver, and drive technical decisions with both internal and external stakeholders.
  
  

About The Job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

As a Customer and Partner Solutions Engineer, you will balance business and partner needs with technical constraints, develop innovative solutions and act as a partner and consultant. You will also build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects. You will be focused on delivering customer care.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

The US base salary range for this full-time position is $97,500-$140,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Analyze and scope out technical solutions needed for the roll out of life-cycle events (e.g. launch, deprecation, migration) for Google’s first-party or third-party authentication and authorization solutions such as Sign-in With Google and OAuth. Partner with teams to manage rollouts.
• Perform business engineering activities with partners (e.g. pitch, partner technical objection handling, implementation troubleshooting, guides).
• Identify technical gaps, recognize patterns, and surface opportunities for solution reuse or new innovations to help.
• Author technical integration documentation and communications to developers/partners.
• Implement tools or dashboards to track and improve operational efficiency. Develop subject matter expertise in the Identity space spaces to provide advice and solutions to both internal and external stakeholders
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Consulting, and Engineering

• Industries

  Information Services and Technology, Information and Internet

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