CUSTOMER AMBASSADOR (FULL AND PART TIME)

Compass Group USA; Glassboro (NJ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Free uniform

Employee meal

Ongoing training for development

Job summary

Gourmet Dining & Chartwells Higher Education is hiring a Customer Ambassador in Glassboro, NJ, with open shifts and a pay rate of $16.56 per hour. This role supports guest experiences, promotions, and wellness programs across campus dining locations.

The position requires friendly hospitality, good communication, and the ability to lift up to 50 pounds. Full-time and part-time options are available with benefits and ongoing training.

Qualifications

• Prior customer service and housekeeping experience is a plus.

Responsibilities

• Greets every customer and provides hospitality.
• Greets team members and ensures they have what they need.
• Relays customer concerns to supervisors.
• Ensures marketing, wellness and culinary programs are current.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes coworkers.
• Explains menu items accurately to customers.
• Assists in buying/decision-making process for customers.
• Merchandises display foods attractively and serves food neatly.
• Performs other duties as assigned.

Skills

Customer service

Job description

CUSTOMER AMBASSADOR (FULL AND PART TIME)

• We are hiring immediately for full and part-time CUSTOMER AMBASSADOR positions.
• Location: Rowan University - 201 Mullica Hill Rd, Glassboro, NJ 08028. Note: online applications accepted only.
• Schedule: Open availability, variety of shifts available. More details are available upon interview
• Requirement: Prior customer service and housekeeping experience is a plus!
• Perks: Free uniform, employee meal, and ongoing training for development!
• Fixed Pay Rate: $16.56 per hour. *Internal Employee Referral Bonus Available

At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Gourmet Dining & Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company.

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential.

Full-time and part-time positions offer:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Gourmet Dining maintains a drug-free workplace.