Customer Advocate

KIA of Old Saybrook; Old Saybrook (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the automotive sector is seeking motivated sales professionals to join their team. This role focuses on delivering exceptional customer service and guiding clients through the vehicle selection process. Employees will work with cutting-edge technology and engage with customers to build lasting relationships. The company values hard work and offers a supportive environment where employees can thrive. If you're driven to succeed and passionate about helping clients, this opportunity is perfect for you.

Benefits

Weekly Bonuses

Work with the latest technology

Medical insurance options

Paid vacation time

401k

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to build long-term relationships with clients.

Responsibilities

• Guide clients through the sales process and establish trust.
• Prepare and present demo vehicles with the latest technology.

Skills

Communication Skills

Relationship Building

Sales Skills

Job description

Here atKia of Old Saybrook, we strive to make every client a client for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee atKia of Old Saybrookis absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits:

• Weekly Bonuses
• Work with the latest technology
• Medical insurance options
• Paid vacation time
• 401k

Job Duties:

• Navigate clients through the sales process, establishing trust and selling value throughout
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Direct clients to online tools available for reviewing vehicle options, packages, features
• Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
• Explain product performance and benefits
• Describe all optional equipment available for customer purchase
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
• Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
• Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership

Job Requirements:

• Strong written and verbal communication skills
• Able to build relationships with associates and clients, establishing long-term partnerships
• Outgoing and inviting personality, able to establish trust quickly
• Driven to achieve and to service clients