Customer Advisor (Sales/Service)- Mesa, AZ

Goodyear; Mesa (AZ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear in Mesa, AZ seeks a Customer Sales Advisor at a Just Tires center to deliver outstanding service, drive sales, and build guest relationships in a fast-paced environment. You will handle tire and service sales, explain warranties and promotions, schedule appointments, and ensure guest satisfaction while following safety standards.

Starting pay is $17-$19 per hour, with weekly pay and incentives, health plans, 401(k), certification reimbursement, and paid vacations.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Understand and describe warranties, advertising, and promotions of products and services.
• Coordinate check-in, scheduling, time estimates, and check-out for services.
• Make recommendations to guests based on manufacturer recommendations.
• Promote self-development with company training tools.
• Maintain a clean and safe work and guest area.
• Perform manual tasks including lifting tires and wheels.

Skills

Guest service

Education

High School Diploma or GED

Job description

Location: 50 North Dobson Road, Mesa AZ

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay.

Starting Pay:$17 -$19 Hourly (DOE) + Weekly Pay & Incentives

• medical plans
• 401(k)
• certification reimbursement
• paid vacations

At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

General Description

As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelinesDepending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist