Customer Administrative Specialist, Government (Remote - Midwest)

Risk Solution Group; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Customer Administrative Specialist to support Civilian Markets at state and local levels. This role involves making outbound sales contacts, processing orders, and maintaining customer records. The ideal candidate will have strong communication skills and proficiency in Salesforce. Join a dynamic team that values diversity and inclusion, fostering innovation through varied perspectives. If you're self-motivated and eager to learn, this opportunity could be the perfect fit for you.

Qualifications

• Basic knowledge in selling and account management.
• Ability to multitask and adapt to changing priorities.

Responsibilities

• Making outbound sales contacts to develop a customer portfolio.
• Processing orders, closing sales, and maintaining records.

Skills

Sales Skills

Account Management

Communication Skills

Multitasking

Persuasive Abilities

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Salesforce

Accurint

Job description

About the Business:

LexisNexis Risk Solutions is a vital partner in risk assessment. Our solutions within the Government vertical assist agencies and law enforcement in analyzing complex data sets to improve efficiency, integrity, revenue recovery, and investigative decision-making. Learn more at this link.

About the team:

Join our leading sales organization! Our strategic civilian sales team focuses on retaining existing revenue, expanding within current accounts, and acquiring new business.

About the job:

The Customer Administrative Specialist supports Civilian Markets at the state and local levels.

Responsibilities include:

1. Making outbound sales contacts, including cold calling, to develop a customer portfolio.
2. Processing orders, closing sales, maintaining records, and completing documentation.
3. Qualifying prospective customers and recording activities in Salesforce.
4. Representing assigned product lines, possibly overlapping with other territories.
5. Working within defined sales processes and territories.
6. Informing customers about new products, services, and pricing.
7. Communicating with the Sales Director and Team Lead.
8. Demonstrating proficiency with Accurint platform and discussing pricing.

Qualifications:

1. Basic knowledge in selling and account management, with a willingness to learn more about our products.
2. Understanding of key business drivers and applying this knowledge.
3. Ability to multitask and adapt to changing priorities.
4. Self-motivated and capable of working independently.
5. Proficient in Salesforce and other systems.
6. Strong communication skills to present technical information clearly.
7. Persuasive abilities in standard situations.
8. Professional demeanor and strong work ethic.

Learn more about our team and culture here.

At LexisNexis Risk Solutions, we value diversity and inclusion, fostering innovation through diverse perspectives. We encourage applications from candidates of all backgrounds. We are an equal opportunity employer and provide accommodations upon request. For support, complete our Support Form or contact 1-855-833-5120. Read our Candidate Privacy Policy.