Customer Administrative Specialist, Government (Remote - Midwest)

LexisNexis Risk Solutions; Ohio; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Administrative Specialist to support Civilian Markets at the state and local levels. This remote role involves making outbound sales contacts, managing customer portfolios, and utilizing Salesforce for tracking sales activity. The ideal candidate will possess strong sales skills, effective communication abilities, and a self-motivated approach to work. Join a dynamic team that values diversity and is committed to providing solutions that enhance operational efficiency for government agencies. This is a fantastic opportunity to grow within an industry-leading organization.

Qualifications

• Basic knowledge in selling and account management.
• Ability to multitask and adapt to changing priorities.
• Effective communication skills, including presenting technical information.

Responsibilities

• Making outbound sales contacts and pursuing leads.
• Accepting orders, closing sales, and maintaining customer records.
• Maintaining communication with the Sales Director and Team Lead.

Skills

Sales Skills

Account Management

Communication Skills

Self-Motivation

Multitasking

Tools

Salesforce

Accurint

Job description

Customer Administrative Specialist, Government (Remote - Midwest) page is loaded

Customer Administrative Specialist, Government (Remote - Midwest)

Apply locations Ohio Texas | time type: Full time | posted on: Posted 3 Days Ago | job requisition id: R94725

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operational efficiency, increasing program integrity, discovering and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below.

https://risk.lexisnexis.com/government

About the team:

Are you looking to join an industry-leading sales organization? Our strategic civilian sales team focuses on retaining existing revenue, generating new business within existing accounts, and new business acquisition.

About the job:

The Customer Administrative Specialist supports Civilian Markets at the state and local levels.

Responsibilities include:

• Making outbound sales contacts, including cold calling, and pursuing leads to develop a customer portfolio.
• Accepting orders, closing sales, maintaining customer records, and completing documentation.
• Identifying and qualifying prospective customers and recording sales activity in Salesforce.
• Representing assigned product lines, potentially overlapping with other sales teams' territories.
• Working with territory/account, product/services, or sales processes with limited complexity.
• Informing customers about new products, services, and pricing.
• Maintaining communication with the Sales Director and Team Lead.
• Demonstrating proficiency with Accurint platform and discussing pricing plans.

Qualifications:

• Basic knowledge in selling and account management, with a willingness to deepen product and solution knowledge.
• Understanding of key business drivers and their application.
• Ability to multitask and adapt to changing priorities.
• Self-motivation and ability to work independently.
• Proficiency with Salesforce and internal systems.
• Effective communication skills, including presenting technical information clearly.
• Persuasive abilities in standard situations.
• Professional demeanor and strong work ethic.

Learn more about the LexisNexis Risk team and our culture here.

We value diversity and inclusion, with 30 employee networks worldwide. We encourage candidates from diverse backgrounds and underrepresented groups to apply. We are an equal opportunity employer and provide accommodations for applicants with disabilities. For support, complete the Applicant Support Form or contact us at 1-855-833-5120.

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