Customer Adaptation Engineer

AB Volvo; Town of Belgium (WI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Attractive salary package

Career opportunities

Good work-life balance

Flexible hours

Job summary

AB Volvo is looking for a technical engineer to join their team in the Town of Belgium, Wisconsin. You'll investigate customer inquiries about customized trucks and provide solutions to meet specifications while ensuring coordination with various teams.

This role requires a bachelor's degree in a technical field and strong networking skills. Candidates should be proficient in English and possess administrative and organizational abilities. The position offers a flexible working environment and opportunities for career growth.

Qualifications

• Minimum bachelor's degree, preferably in a technical field.
• Technical knowledge related to vehicles and/or automotive industry is an advantage.
• Good knowledge of English is required; other languages are an advantage.

Responsibilities

• Investigate and answer customer questions about technical concepts.
• Advise other departments on technical product solutions.
• Ensure optimal coordination between various parties involved.
• Continuously polish technical knowledge and keep product knowledge up-to-date.

Skills

Technical insight

Teamwork

Networking skills

Administrative skills

Organizational skills

Commercial skills

MS Office proficiency

English language proficiency

Education

Bachelor's degree in a technical field

Job description

Introduction

Our truck factory in Ghent is the largest Volvo Group truck factory worldwide. Every day, almost 3000 colleagues assemble top-quality trucks here. Innovation and continuous improvement are standard on our agenda, and that from day 1. We therefore firmly believe in the philosophy of LeanManufacturing, in which attention to quality, safety and the environment are our top priority. Our site today has many different departments, but we all have one thing in common: passion for what we do.

Meet your team

You will join a team of engineers who work both independently and in a team. Together we support each other to give the customer a qualitative and feasible solution to meet the desired truck specifications.

On our assembly line and in the Market Adaptation Center, all requests for a customized truck are handled according to the following principle: Our customer? He is king. Do you have good technical insight and would you like to take on the challenge with us to support the customer in the design of the ideal truck?

• Investigate and answer customer questions about technical concepts that are not offered as a standard. This in terms of technical feasibility, cost price, lead time & legal compliance.
• Advising other departments on technical product solutions to adapt standard trucks to customer demand. In doing so, you make decisions independently and take final responsibility for these concepts.
• You ensure optimal coordination and cooperation between various parties involved (design, order planning, suppliers, sales engineers) so that the production of the designs is ensured efficiently and on time.
• Continuously polish your technical knowledge & keep your product knowledge up-to-date.

Who are you?

• Minimum bachelor's degree, preferably in a technical field. Additional knowledge in economics can be an added value. Technical knowledge related to vehicles and/or knowledge of the automotive industry is an advantage.
• Being able to work in a team is a must. You easily make contacts and maintain good relationships with others.
• Be administrative, organizational, and commercially skilled.
• Have excellent networking skills.
• Good knowledge of MS Office.
• Good knowledge of English is a requirement (other languages are an advantage).

Almost convinced?

Do you have what it takes? We offer you the opportunity to work in a close-knit team in our international environment where innovation is key. You will have the opportunity to use and increase your knowledge and expertise. This is how we invest in your growth. Learning and continuing to learn, that's what we believe in! In addition to an attractive salary package, we also offer a lot of career opportunities and a good work-life balance thanks to flexible hours.

Job categorie: Engineering

Organisatie: Trucks Technology & Industrial