Customer Account & Order Specialist

Chicago-Tube-; Fond du Lac (WI); On-site; USD 48,000 - 52,000; Full time

Job summary

Chicago Tube and Iron Company is seeking a detail‑oriented professional to support customer accounts in Fond du Lac, WI. You will handle order processing, quotes, and general account maintenance to ensure accurate, timely service.

The role requires a business-focused college background, proficiency with Microsoft Office and Outlook, and a talent for building relationships while keeping customer information confidential.

Qualifications

• College education is preferred in a business related field.
• This position requires proficiency in Microsoft Office and Outlook.
• Must enjoy working with and developing relationships with new people.
• Must maintain confidentiality regarding customer account specifics.

Responsibilities

• Answer incoming phone calls from customers
• Process quotes in the ERP system and send to customers
• Convert quotes into orders
• Identify and source buy outs with appropriate vendors
• Input laser and Owatonna quote requests and orders
• Enter purchase orders with vendors
• Input material return authorizations if necessary
• Follow up on quotations made to customers
• Communicate with account managers regarding accounts
• Attend monthly sales training meetings

Skills

Relationship building

Confidentiality

Education

College education preferred in business related field

Tools

Microsoft Office

Outlook

Job description

Chicago Tube and Iron Company is seeking a detail‑oriented professional to support customer accounts in Fond du Lac, WI. You will handle order processing, quotes, and general account maintenance to ensure accurate, timely service.

The role requires a business-focused college background, proficiency with Microsoft Office and Outlook, and a talent for building relationships while keeping customer information confidential.