Customer Account Coordinator

IP Global; South Carolina; Vor Ort; USD 48.000 - 64.000; Vollzeit

Zusammenfassung

IP Global is hiring a Customer Account Coordinator for our fully on-site Columbia, SC location. You will communicate with customers, estimate and enter orders, and coordinate with Sales, Manufacturing and Shipping to support on-time deliveries.

The role requires strong data entry and customer-relations skills, with a Bachelor's degree or current enrollment and a graduation date in 2026 or earlier. Prior manufacturing experience is preferred, along with a resilient, customer-focused mindset.

Qualifikationen

• Bachelor’s degree completed or in progress with graduation by Dec 2026.
• Prior customer relations and data entry experience preferred.
• Experience working in a manufacturing environment preferred.
• Action oriented and resilient; strong customer focus.

Aufgaben

• Communicate with customers, estimate and enter orders and support customer relationships.
• Supports Sales, Manufacturing and shipping operations; understands manufacturing processes to achieve on-time deliveries.
• Responsible for multiple accounts of small to medium customers with high complexity.
• Take customer orders either directly from customers or account managers.
• Place orders on a timely basis for materials to be used in production.
• Communicate with customers regarding order status, quotations, changes, and confirmations, as well as complaints or questions.
• Process purchase orders, coordinate account credits, and maintain customer data.
• Work with production staff and utilize Witron system to achieve on-time deliveries.
• Position is fully on-site.

Kenntnisse

Customer relations

Data entry

Manufacturing environment experience

Action oriented

Resilient

Customer focus

Instills trust

Ausbildung

Bachelor’s degree completed or enrolled with graduation date Dec 2026 or earlier

Jobbeschreibung

Position Title:

Customer Account Coordinator

Pay Rate:

$48,300 – $64,400
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift:

Salaried, Non-Exempt
Full-Time

Physical Location:

This is a fully onsite role.
128 Crews Drive
Columbia, SC 29210

The Job You Will Perform:

• Communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships.
• Supports Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries;
• Responsible for multiple accounts of small to medium customers with high complexity.
• Take customer orders either directly from customers or account managers.
• Place orders on a timely basis for purchases of materials and supplies to be used in production.
• Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions.
• Process purchase orders, coordinate account credits, and maintain customer data.
• Work with production staff and utilize Witron system to achieve on-time customer deliveries.
• Position is fully on-site

The Skills You Will Bring:

• Bachelor’s degree completed, or currently enrolled in a bachelor’s degree program with a confirmed graduation date of December 2026 or earlier
• Prior customer relations and data entry experience preferred
• Experience working in a manufacturing environment preferred
• Action Oriented
• Being Resilient
• Customer Focus
• Instills Trust