Custom Framing Designer — Elevate Art & Customer Experience

Michaels Stores; Erie (Erie County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

The Michaels Companies Inc. in ERIE, PA is seeking a store team member focused on creating custom framing solutions and delivering exceptional customer service.

You will help customers find products, operate framing equipment, and maintain a well merchandised store environment. Responsibilities include completing framing orders on time, following SOPs, and supporting omni‑channel processes while working in a climate‑controlled retail setting.

Qualifications

• Basic computer skills
• Basic measuring skills
• Ability to operate framing equipment and glass cutter
• Retail experience (preferred)
• Experience selling products/services to customers (preferred)

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance with laws and standards
• Build relationships with customers while creating custom framing solutions
• Complete framing orders with high quality and on time
• Maintain the ready-made frame department and other areas
• Deliver friendly customer service and help customers shop
• Follow SOPs and Company programs; support shrink and safety programs
• Operate cash register and handle cash to standards
• Assist with Omni channel processes and truck unloading/stocking

Job description

The Michaels Companies Inc. in ERIE, PA is seeking a store team member focused on creating custom framing solutions and delivering exceptional customer service.

You will help customers find products, operate framing equipment, and maintain a well merchandised store environment. Responsibilities include completing framing orders on time, following SOPs, and supporting omni‑channel processes while working in a climate‑controlled retail setting.