Framing Specialist: Create Custom Frames & Delight Guests

Michaels Stores; Monroeville (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels Stores in Pitt-Monroeville, PA seeks a team member to build relationships with customers and create custom framing solutions. You will help customers shop, locate products, and deliver framing orders with accuracy while maintaining a clean, well-merchandised store.

The role emphasizes in-store customer service, operation of framing equipment, and participation in Omni channel processes, with evening and weekend availability often required.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience and experience selling products and/or services to customers.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance with laws and requirements.
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with customers while creating Custom Framing solutions.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interacts with others in an accepting and respectful manner; remain positive and respectful, promote commitment to the organization’s vision and values.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Operate framing equipment

Glass cutter

Customer service

Job description

Michaels Stores in Pitt-Monroeville, PA seeks a team member to build relationships with customers and create custom framing solutions. You will help customers shop, locate products, and deliver framing orders with accuracy while maintaining a clean, well-merchandised store.

The role emphasizes in-store customer service, operation of framing equipment, and participation in Omni channel processes, with evening and weekend availability often required.