Custom Framing Designer & Customer Experience Pro

Michaels; Sunnyvale (CA); Hybrid; USD 2,617,000 - 3,196,000; Full time

Job summary

Michaels in Sunnyvale, CA is hiring for a framing associate to create custom framing solutions and assist customers in finding the right products. You will adhere to SOPs, maintain organized departments, and ensure a safe, clean store environment.

You will deliver friendly service, process framing orders with accuracy, and support omni-channel activities. Weekend, night, and early morning hours are required as needed.

Qualifications

• Must have basic computer and measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company policies to ensure compliance.
• Deliver sales and production results; complete framing orders on time with high quality.
• Maintain the ready-made frame department and other areas as assigned; support replenishment.
• Provide friendly customer service; help customers find products and framing solutions.
• Assist with Omni channel processes and participate in truck unloading and stocking as needed.

Skills

Basic computer skills

Basic measuring skills

Customer service

Tools

Framing equipment

Glass cutter

Job description

Michaels in Sunnyvale, CA is hiring for a framing associate to create custom framing solutions and assist customers in finding the right products. You will adhere to SOPs, maintain organized departments, and ensure a safe, clean store environment.

You will deliver friendly service, process framing orders with accuracy, and support omni-channel activities. Weekend, night, and early morning hours are required as needed.