Custom Framing & Design Specialist

The Michael's Companies; Gilbert (AZ); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Health insurance (medical, dental, and

Paid time off

Tuition assistance

Job summary

The Michaels Companies Gilbert store is seeking a customer-focused team member to assist customers with framing needs and product selection. You will help customers shop, locate items, and provide solutions in a well merchandised, in-stock store environment.

Responsibilities include following SOPs, handling cash, stocking, and supporting omni-channel processes while maintaining a safe, clean store. Some nights, weekends, and early mornings are required.

Qualifications

• Minimum Type of experience the job requires basic computer skills and basic measuring skills ability to operate the framing equipment and glass cutter
• Preferred Type of experience the job requires retail experience Experience selling products and/or services to customers

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
• deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Other duties as assigned

Job description

The Michaels Companies Gilbert store is seeking a customer-focused team member to assist customers with framing needs and product selection. You will help customers shop, locate items, and provide solutions in a well merchandised, in-stock store environment.

Responsibilities include following SOPs, handling cash, stocking, and supporting omni-channel processes while maintaining a safe, clean store. Some nights, weekends, and early mornings are required.