Custom Framing & Customer Experience Pro

Michaels; Springfield (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Paid time off

Job summary

Michaels in West Springfield, MA is hiring for a Retail Associate in the framing department. You will assist customers, help them find products, and deliver custom framing solutions while keeping the store well merchandised and in stock.

Responsibilities include following SOPs, processing framing orders on time, operating the cash register, and supporting omnichannel processes. The role requires basic computer and measuring skills and retail experience; expect varied hours including nights and

Qualifications

• Basic computer skills and basic measuring skills required.
• Ability to operate framing equipment and a glass cutter.
• Retail experience and experience selling products/services to customers.

Responsibilities

• Adhere to SOPs and company policies to ensure compliance.
• Deliver friendly customer service and help customers find what they are looking for.
• Complete framing orders with high quality and on time.
• Operate cash register and cash handling to standards.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Customer service

Tools

Framing equipment

Glass cutter

Job description

Michaels in West Springfield, MA is hiring for a Retail Associate in the framing department. You will assist customers, help them find products, and deliver custom framing solutions while keeping the store well merchandised and in stock.

Responsibilities include following SOPs, processing framing orders on time, operating the cash register, and supporting omnichannel processes. The role requires basic computer and measuring skills and retail experience; expect varied hours including nights and