Custom Documentation Technician

I.V. Labs, Inc.; Christiansburg (VA); Hybrid; USD 42,000 - 46,000; Full time

Job summary

Inorganic Ventures is seeking a Custom Documentation Technician to originate and maintain paperwork for each product, including COAs, SDS, and labels. You will prioritize daily tasks with other admins to keep customer orders flowing smoothly.

Authority to stop work when safety is at risk; responsible for creating, proofreading, and disseminating documentation for products and ensuring compliance across departments.

Qualifications

• Associate degree or equivalent education or job-related experience.
• Strong interpersonal, communication and data entry skills.
• Keen attention to detail with PC proficiency.
• Ability to work independently or in a team with minimal supervision.
• Experience with fast-paced environments and multi-tasking.

Responsibilities

• Generate/Proof Read Certificates of Analysis, Product Information Sheets and SDS; customize as needed.
• Coordinate with Logistics to determine DOT classification and ensure SDS accuracy.
• Prepare/Verify labels; ensure GHS alignment with SDS.
• Notify Production/Shipping when QC released products are ready to package or ship.
• Communicate product status across departments to meet deadlines.
• Manage Documentation Request Emails and provide docs to customers/account managers.
• Provide guidance on documentation needs for upcoming projects.
• Attend cross-functional Value Stream meetings and assist with beta testing LIMS/SDS software.
• Other duties as assigned.

Skills

Interpersonal communication

Data entry

Attention to detail

PC proficiency

Teamwork

Fast-paced environment

Education

Associate degree or equivalent

Tools

LIMS database

Job description

Description

Founded in 1985, IV Labs has proudly remained privately-owned ever since. We're driven by chemistry, compassion, character, and courage. We foster a collaborative, supportive environment where curiosity is encouraged, expertise is valued, and every team member has the opportunity to grow and make an impact. If you're looking for meaningful work that's advancing analytical science, we'd love to hear from you.

Brief Benefits Summary:

• Generous PTO starting your first day, plus 11 paid holidays
• Medical & Dental: IV pays 100% of employee-only premiums plus a contribution toward dependents; includes HSA with employer contribution
• Life and Short-Term Disability: 100% employer-paid
• 401(k) with up to 4% match (eligible first of the month after 90 days)
• Voluntary add-on policies available: vision, additional life, accident, pet insurance, LegalShield
• Employee Assistance Program for you and your household

Work Authorization:

US Work Authorization required. Inorganic Ventures does not provide visa sponsorship for this position.

Work Location:

This position can be a hybrid role and you must live within a commutable distance of 300 Technology Dr. Christiansburg, VA 24073

FLSA Status:

Non-Exempt

Summary

Responsible for originating and maintaining paperwork associated with each custom and product to include Certificates of Analysis, SDS’s and labels. In conjunction with other administrators and departments, establishes priority of paperwork to be originated each day to ensure the efficiency of filling customer orders.

Authority

Authority to stop work. This authority permits any employee at any level to halt a job or task when a hazardous situation appears imminent or they feel unsafe. The Custom Documentation Technician has the authority to perform all tasks and duties as assigned herein. Incumbent also has the authority to create, proof, maintain and disseminate documentation relevant to Inorganic Ventures products and is authorized to release products.

Essential Duties and Responsibilities

• Generate/Proof Read Certificates of Analysis, Product Information Sheets and/or Supplemental Sheets. To include customization of the documents based on business needs. Generate/Proof Read Safety Data Sheets.
• Generate/Proof Read Safety Data Sheets. Communicate with Logistics (or other appropriate departments) to determine correct DOT classification to ensure proper compliance. Ensure appropriate starting materials and composition percentages are represented in section 2 (components section) of the SDS. To include generating estimated SDS based on customer requirements.
• Generate/Proof Read Labels. Ensure adequate labels have been printed for customer bottles and TCT packaging. To include Customization as required by business needs. Ensure GHS classifications are in agreement with the SDS.
• Responsible for notification to Custom Production Assistants/Shipping Department of released product from Quality Control that is ready to be packaged or shipped.
• Communicate Cross Departmentally on product status to ensure that products meet established deadlines.
• Monitor and manage Documentation Request Emails. This includes gathering and providing all requested documentation directly to the customer and/or Account Manager as well as any additional communication required.
• Provide IAD guidance on requirements for documentation on upcoming projects and future products.
• Attend a regularly scheduled Value Stream wide cross responsibility collaborative meeting.
• As required perform beta testing for LIMS and/or SDS software updates. Ensure software outputs are within expected guidelines. Ensure UI functions as expected.
• Other duties as assigned.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required –

• Associate’s degree or equivalent education and/or job-related experience to perform the essential functions of the position
• Ability to work accurately in a fast-paced environment with multiple interruptions
• Good interpersonal, communication and data entry skills
• Keen attention to detail
• PC proficiency
• Ability to work independently or as part of a team with minimum supervision

Preferred –

• Prior administrative work experience
• Knowledge of the periodic table
• Prior experience using a LIMS database
• Previous working knowledge of Safety Data Sheets (SDS)

Base salary: $20/hour - $22/hour. Total annual compensation will vary based on experience and performance.

Inorganic Ventures reserves the right to modify job duties at any time, and this job description is not designed to cover every responsibility required of the employee. Inorganic Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.