Custom Boot Fitter - Part Time (Backcountry Outlet)

Cscgeneration 2; Utah; On-site; USD 19,000 - 28,000; Full time

Job summary

Backcountry Outlet is seeking a Seasonal Custom Boot Fitter to provide personalized ski and snowboard boot fitting services. You will work hands-on with customers to assess fit issues, perform custom modifications, and ensure boots enhance comfort, control, and performance on snow.

The ideal candidate has 2–3 years of boot fitting experience, advanced knowledge of boot systems, and the ability to lift up to 50 pounds.

Qualifications

• Proven boot fitting experience and passion for outdoor gear.
• Strong customer service and communication skills.
• Comfortable working hands-on with ski/snowboard boots.

Responsibilities

• Perform detailed boot fit assessments, including stance analysis and liner evaluation.
• Execute full custom boot work: insoles, liners, and footbeds; shell work.
• diagnose and resolve fit issues with clear communication and recommendations.
• Maintain boot fitting workspace and tools in an organized manner.
• Stay current on boot technologies and fitting techniques.
• Deliver an exceptional customer experience aligned with service standards.

Skills

Boot fitting expertise

Customer service

Communication

Education

High school diploma or equivalent

Tools

Boot fitting tools

Foam injection equipment

Job description

Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It's a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what's next. Our stores are powered by Gearheads who live the lifestyle-skiing, riding, hiking, and climbing and bring that credibility to every customer interaction. This isn't transactional retail; it's about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

As a SeasonalCustom Boot Fitter atBackcountry Outlet,you'llbe responsible for delivering top-tier, personalized ski and snowboard boot fitting services.You'll work hands-on with customers to assess fit issues, perform custom modifications, and ensure every skier or rider leaves with boots that enhance comfort, control, and performance. This role requires both technicalskilland a passion for helping people get the most out of their time on snow.

• Perform detailed boot fit assessments, including stance analysis, shell checks, and liner evaluation.
• Execute full custom boot work, including:
• Custom insoles, liners, and footbeds
• Shell stretching, punching, and grinding
• Foam injection or vacuum molding systems (e.g. Fischer, Head, Atomic, etc.)
• Diagnose and resolve customer fit issues with professionalism and clear communication.
• Provide honest, expert recommendations for new boots or modifications as needed.
• Maintain organized boot fitting workspace and tools.
• Stay current on product knowledge, boot technologies, and fitting techniques.
• Deliver an exceptional customer experience that aligns with Backcountry Outlet's service standards and culture.
• Other duties as assigned by management team and Lead Shop Tech.

• Prior experience inskior snowboardboot fitting(minimum 2-3 years preferred).
• Advanced knowledge of custom boot systems and fitting tools.
• Familiarity with major boot brands and fit technologies (e.g. BOA, GripWalk, Liquid Fit, etc.).
• Strong mechanical aptitude and attention to detail.
• Excellent communication and customer service skills.
• A genuine passion for skiing, snowboarding, and mountain culture
• Must be able to lift up to 50 pounds.
• High school diploma or equivalent.
• Technical certifications related to outdoor gear and equipment preferred.

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
• Must have a flexible schedule, including availability for nights, weekends, and holidays
• Regular and predictable attendance

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability, please contact [e-mail].