Custody Operations Analyst I – Global Tax Services

U.S. Bank; Minnesota; On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short-term disability

Long-term disability

Parental leave

401(k)

Job summary

U.S. Bank in Saint Paul, MN is seeking a Custody Operations Analyst 1 to support Relief at Source activities within the Global Tax Service team of WMIS. You will process withholding tax elections, review holdings, and maintain tax documentation to ensure correct treaty-based rates.

The role focuses on accuracy, learning custody operations, and collaboration with internal teams. Office-based role requiring strong Excel skills and attention to detail to deliver reliable client service.

Qualifications

• Two or more years of related experience.
• Bachelor's degree, with finance or accounting being relevant.
• Proficient with Microsoft Office, esp. Excel.
• Ability to learn custody operations, systems, procedures, products and services.
• Strong analytical, critical-thinking and problem-solving skills.
• Effective written and verbal communication and ability to work with teammates, business partners, clients, sub-custodians, managers, and other operations teams.

Responsibilities

• Process withholding-tax rate elections for clients across various markets and investments.
• Review client holdings and determine applicable withholding-tax treatment as part of the election process.
• Process and maintain tax and reclaim-related documentation, including certificate-of-residency documentation.
• Use Xceptor Tax Hub to maintain client information, attach tax documents, update reclaim information, and add or close client records.
• Communicate with internal business lines and operations teams, with opportunities to communicate with clients and other parties depending on the assignment and experience level.
• Support day-to-day processing deliverables while identifying and resolving issues.
• Help maintain effective controls, minimize operational risk, and provide a high level of customer service.
• Use available resources, collaborate with teammates, document information effectively, and seek assistance when needed.

Skills

Analytical skills

Communication

Excel

Multi-tasking

Attention to detail

Microsoft Office

Education

Bachelor's degree in finance or accounting

Tools

Xceptor Tax Hub

Job description

U.S. Bank in Saint Paul, MN is seeking a Custody Operations Analyst 1 to support Relief at Source activities within the Global Tax Service team of WMIS. You will process withholding tax elections, review holdings, and maintain tax documentation to ensure correct treaty-based rates.

The role focuses on accuracy, learning custody operations, and collaboration with internal teams. Office-based role requiring strong Excel skills and attention to detail to deliver reliable client service.