Custody Control Coordinator

Gateway Rehab; Braddock (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

A dedicated addiction recovery center in Braddock, PA is seeking a Custody Control Coordinator to ensure safety and compliance within its facility. This role involves supervising monitor staff, conducting inspections, and maintaining a structured environment crucial for recovery. The ideal candidate should possess a high school diploma, strong communication and organizational skills, and be willing to work in a correctional setting. This position offers a chance to impact lives in a meaningful way.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills essential.
• Excellent organizational skills are necessary.

Responsibilities

• Ensure monitors follow all policies and procedures.
• Conduct daily walk-through inspections.
• Prepare weekly work schedules for monitor staff.
• Supervise monitors during assigned shifts.

Skills

Computer literacy

Strong written and verbal communication skills

Excellent organizational skills

Education

High school diploma or equivalent

Post-high school education

Job description

Ready to elevate addiction recovery? If you’re looking to redefine the way care is delivered and be at the forefront of addiction recovery, we have the career for you! Your expertise and compassion can change lives!

Gateway Rehab Center (GRC) is seeking a dedicated Custody Control Coordinator to join our team at our Braddock, PA facility. This role is essential to supporting a safe, structured, and recovery-focused environment within a Department of Corrections treatment setting.

Why Choose Gateway Rehab

• Make an impact through Gateway’s mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.”
• Be a part of an organization that has been leading the way in addiction treatment for over 50 years.
• Experience working in a DOC facility.
• Shift differential pay.

The Custody Control Coordinator ensures the safety, compliance, and structure necessary for individuals engaged in substance use disorder (SUD) treatment within a correctional environment. By maintaining high standards in supervision, safety protocols, and facility operations, you will directly support a stable and therapeutic environment where recovery can flourish.

Your Role in Transforming Recovery

As the Custody Control Coordinator, you will

• Review, analyze, and file daily custody control reports.
• Ensure monitors follow all policies, procedures, and job expectations.
• Conduct daily walk-through inspections of all facility and resident areas.
• Schedule custody control–related events (urine tests, searches, fire drills, etc.).
• Perform weekly inspections, identify deficiencies, and direct corrective actions.
• Prepare weekly work schedules for monitor staff.
• Supervise monitors during assigned shifts as facility supervisor.
• Train new monitor staff and provide ongoing staff development.
• Conduct monthly (or as-needed) team meetings.
• Complete all required DOC and referral documentation.
• Review ADP entries for accuracy.
• Conduct unannounced facility walk-throughs.
• Complete performance evaluations and annual training plans.
• Document and address performance issues as needed.
• Assist with ACA, PREA, and other regulatory compliance.
• Review and recommend updates to custody control policies.
• Provide monitor coverage when needed.
• Partner with support staff on operational projects.
• Schedule and conduct resident transports.
• Attend mandatory GRC trainings and in-services.
• Chair safety/sanitation committees as assigned.
• Maintain up-to-date Monitor Manuals and Post Orders.
• Perform other duties as assigned.

Requirements

Required Qualifications

• High school diploma or equivalent.
• Computer literacy.
• Strong written and verbal communication skills.
• Excellent organizational skills.

Preferred Qualifications

• Post–high school education.
• Prior supervisory experience in a correctional setting.

Other Requirements

• Ability to pass PA Criminal Background Check.
• PA Child Abuse and FBI Fingerprinting Clearances.
• Drug screen.
• 2-Step TB test.
• Must pass Pennsylvania Department of Corrections clean check.
• Valid driver’s license with favorable driving record.
• Ability to meet mental demands related to supervision and program operations.
• Willingness to work within a Department of Corrections facility.

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.