Corrections Administrative Support Coordinator - Braddock

Gateway Rehab; Braddock (Allegheny County); On-site; USD 32,000 - 45,000; Full time

Job summary

Gateway Rehab in Braddock is looking for a Corrections Administrative Support Coordinator to provide vital administrative and operational assistance to our Corrections outpatient program. This position will manage patient evaluations and promote smooth office operations.

Ideal candidates possess a High School diploma or GED, strong communication and organizational skills, and a commitment to maintaining an orderly and efficient work environment. Gateway Rehab is dedicated to diversity and is an Equal Opportunity Employer.

Qualifications

• Provide administrative and operational support to Corrections outpatient programming.
• Prepare for and assist in patient admissions, evaluations, and discharges.
• Greet visitors and patients, manage scheduling inquiries.

Responsibilities

• Process patient evaluations and manage Electronic Health Records.
• Assist with patient scheduling and greet patients on arrival.
• Maintain a neat and organized lobby and front desk.

Skills

Strong communication skills

Organizational skills

Computer proficiency

Education

High School diploma or GED

Job description

Job Description

Gateway Rehab Center (GRC) has an opening for a Corrections Administrative Support Coordinator who provides administrative and operational support to our Corrections outpatient programming. This position reports to the Corrections Regional Director.

Responsibilities

• Process patient evaluations, admissions, and discharges in Electronic Health Records.
• Assist in scheduling individuals for services with Electronic Health Records.
• Greet visitors and patients and notify staff as people arrive for appointments.
• Complete word processing, data entry, and filing duties.
• Train new administrative staff in office procedures and electronic medical record use; monitor patient liability and payment rate, track liability, remind patients, and refer nonpaying patients to the site manager; accept patient liability payments and make bank deposits.
• Coordinate and process patient drug screening.
• Answer multi-line phone professionally and pleasantly, screen, and correctly direct calls to the appropriate staff.
• Answer visitor inquiries and provide basic information about services and programming.
• Perform clerical duties as needed.
• Audit patient charts, including admissions and discharges.
• Support operations of the doctor/nurse day, including scheduling appointments, authorization, and ordering of patient medication, and communication with pharmacies.
• Order supplies needed for office operations.
• Ensure office equipment is functional and take responsibility for the smooth functioning of the office.
• Generate and respond to correspondence.
• Maintain a neat and organized appearance of the lobby and front desk area.
• Support site medical records, including maintaining patient records and finalizing patient records after discharge.
• Attend site and operations meetings as needed.
• Perform related duties as needed.

Knowledge, Skills and Abilities

• Strong communication and organizational skills.
• Solid computer proficiency and experience.

Requirements

• High School diploma or GED.

Preferred Requirements

• Post‑high school business or professional school graduate.

Additional Requirements

• Pass PA Criminal Background Check.
• Obtain Child Abuse and FBI Fingerprinting Clearances.
• Pass drug screen.
• 2-Step TB Test.
• Obtain/First Aid Certification.

Work Condition

• Substance Use Disorder Rehab Center.
• Office-based.

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.