Custodian Supervisor - Fort Bragg

BAC; Winston-Salem (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

BAC in Winston-Salem, NC is seeking an onsite custodial leadership professional to supervise daily housekeeping operations, schedule staff, and ensure contract requirements are met. You will train employees on duties, use Otuvy software for QA inspections, perform advanced floor care, monitor payroll and attendance, and partner with project management to drive service quality.

Candidates should have a high school diploma, prior custodial management experience, and the ability to pass background

Qualifications

• Supervisory experience required.
• Experience with floor care and custodial operations.
• Proficient in English (speaking, reading, writing).

Responsibilities

• Oversee daily housekeeping activities and staff scheduling to meet contract requirements.
• Train staff on contract duties and QA processes; use Otuvy for inspections and reporting.
• Perform advanced floor care and provide hands-on custodial support as needed.
• Collaborate with Project Manager and staff to address quality concerns and drive service improvements.
• Monitor payroll/timekeeping and assist with hiring decisions as needed.
• Identify training needs and enforce safety and equipment maintenance.

Skills

Supervisory experience

Floor care experience

English language

Budgeting experience

Education

High School Diploma

Tools

Otuvy Software for Facility Management

Microsoft Office

Job description

Mission

The mission of BAC is to provide persons with disabilities, innovative services and opportunities to achieve personal success.

Mission

The mission of BAC is to provide persons with disabilities, innovative services and opportunities to achieve personal success.

Summary

This is an onsite leadership position, in support of direct labor functions. Hands-on assistance will be expected and balanced with operational supervision and employee development.

Essential Duties And Responsibilities

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business needs.

• Under the direction of the PM and APM, oversee, schedule, and supervise daily housekeeping activities including developing employee schedules and assigning staff to designated work areas to ensure contract requirements are met.
• Understand, perform, and train employees on duties as it relates to contract. Actively utilize Otuvy (Software for Facility Management) for QA inspections, task assignment, task validation, reporting ensuring all quality standards are consistently met, and conduct routine visual inspections to identify performance issues and implement corrective actions.
• Experience operating commercial housekeeping equipment, including advanced floor care.
• Provide hands-on custodial support as needed, including advanced floor care (waxing, buffing, stripping).
• Collaborate with Project Manager and Assistant Project Manager, employees, and DODEA staff to address any quality-related concerns and implement corrective action as necessary and support continuous service improvement.
• Provide leadership and guidance to encourage personnel to succeed.
• Identify and provide training in the safe and productive use and maintenance of equipment, utilization of supplies, and the basic skills needed to meet contract requirements.
• Participate in daily communication with personnel to ascertain problems/concerns, reach decisions regarding appropriate solutions, and to maintain a high level of satisfaction in terms of quality service.
• Monitor and respond to urgent calls outside of regular working hours (e.g., weekends, holidays, and additional support as required).
• Assist in the preparation of payroll and provide oversight to ensure proper timekeeping procedures, monitor labor hours and attendance, and ensure payroll accuracy and timely submission.
• Make employment recommendations including hiring, promotions, terminations, and disciplinary actions.
• Basic skills in performing minor repairs and routine maintenance on custodial equipment.
• Monitor labor and supply budgets, reporting anomalies to the PM for corrective action.
• Monitor and improve housekeeping processes to enhance efficiency and effectiveness.
• Perform custodial, maintenance, and other duties as assigned.

Minimum Qualifications

• High School Diploma
• Prior custodial management experience
• Must be able to pass a background screening for access to the work areas.
• Must pass a pre-employment drug screen.
• Valid drivers license and reliable transportation.
• Must be able to work a flexible schedule including evenings and occasional weekends.
• Must be able to understand, speak, read, and write English language.

Preferred Qualifications

• Three (3) years of supervisory experience.
• Three (3) years of floor care experience.

Other Considerations

• Ability to work autonomously while maintaining effective communication with the Project Manager.
• Effective people skills. Able to get along with diverse personalities and abilities; is tactful, professional and customer service oriented.
• Reasoning Ability: Able to identify issues or problems, evaluate and draw valid conclusions.
• Strong computer skills and working knowledge of Microsoft Office Suite and applicable department/organization-specific software and applications.

SAFETY And ENVIRONMENTAL CONDITIONS

Working conditions are predominantly indo rs but may involve working outdoors with some exposure to heat and inclement weather. (e.g., dirt, heat, cold, rain, fumes

Will need to use any personal protective equipment (PPE) as designated, properly, and consistently.

Involves exposure to hazardous mate