Custodian Manager

Boyd Gaming; Michigan City (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

Boyd Gaming is seeking an experienced Executive Housekeeper to lead custodial services across casino facilities. You will oversee all housekeeping operations, ensure areas are clean, safe, and orderly, and drive department performance to meet budget and service goals.

The role requires at least three years in housekeeping management, strong organizational and communication skills, and the ability to train, coach, and supervise staff; Associates or Bachelors preferred; must lift up to 100 pounds

Qualifications

• Three years of experience in housekeeping management.
• Executive Housekeeper Certification preferred.
• Must be able to stand and walk for extended periods.
• Must be able to lift up to 100 pounds.
• Must obtain/maintain required certifications and licenses.

Responsibilities

• Manage custodial services operations to meet business and budget goals.
• Handle personnel matters including interviewing, hiring, training, coaching, evaluating, counseling, and discharging staff.
• Establish department guidelines, rules, regulations and training programs.
• Coordinate scheduling and assign employees to meet business needs.
• Handle customer complaints and concerns.
• Inspect cleaning of all areas and review status of assignments.
• Ensure safety standards and proper operation of cleaning equipment.
• Educate team members on safety programs and emergency procedures.

Skills

Strong organizational skills

Good communication

General computer skills

Education

Associates degree

Bachelor's degree

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Responsible for the management of the custodial services operations. Ensures that designated areas are kept in a neat, clean, safe, and orderly condition. Manage all aspects of the department to ensure that business, departmental, and budget goals are met.

• Handle personnel-related matters including but not limited to interviewing, hiring, training, coaching, evaluating, counseling, and discharging staff.
• Establish department guidelines, rules and regulations and training programs.
• Coordinate scheduling and assign employees in alignment with business needs.
• Handle customer complaints and concerns.
• Prepare and distribute assignments.
• Inspect and approve cleaning of all assigned areas; review status of assignments and follow-up as needed.
• Check all cleaning aids and equipment to ensure that they are in proper working order and are in compliance with safety standards.
• Handle customer complaints and concerns
• Other duties as assigned by management.
• Educate team members on safety programs; i.e. team member awareness on safety, prevention and emergency procedures.
• Must be at least 21 years of age.
• Associates or Bachelors degree preferred.
• Three (3) years of experience in housekeeping management and Executive Housekeeper Certification preferred.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift up to 100 pounds.
• Other physical requirements include but are not limited to bending, reaching, kneeling, squatting, climbing, pushing, and pulling.
• May be exposed to casino-related environmental factors including but not limited to excessive noise and second-hand smoke.
• Must be able to operate and demonstrate the proper use of all equipment.
• Must have general computer skills.
• Must have strong organizational and communication skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses.
• Must be able to provide team member direction with emergency procedures.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.