Custodial Worker (Housekeeper)

Commander, Navy Installations Command; San Diego (CA); On-site; USD 32,000 - 46,000; Full time

Job summary

Commander, Navy Installations Command is seeking a housekeeping-focused professional for Naval Base Point Loma to ensure clean, comfortable guest spaces and efficient operations. You will follow program standards and safety guidelines while delivering friendly service to guests.

The role requires knowledge of cleaning procedures, use of cleaning chemicals, and the ability to document work in required reports. Strong English communication is essential.

Qualifications

• Knowledge of cleaning procedures and SDS usage.
• Familiarity with Recreational Lodging standards.
• Ability to operate in-room appliances and respond to guest needs.

Responsibilities

• Provide quality housekeeping for guests and areas.
• Maintain high level of customer service and cleanliness.
• Update room status and housekeeping reports daily.

Skills

Cleaning procedures

Safety awareness

English communication

Attention to detail

Prioritization

Tools

PMS (Property Management System)

POS (Point of Sale) system

Job description

This position is assigned to MWR Recreational Lodging operation; Naval Base Point Loma. MWR Recreational Lodging offers accommodations to include Recreational Vehicle (RV) Parks, Vacation Rentals (Cottages, cabins, singles houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts) and Campgrounds. The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.

• Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
• Knowledge of Recreational Lodging program standards.
• Ability to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.).
• Ability to utilize Property Management System (PMS) and/or Point of Sale (POS) system software to update room status using the in-room telephone system.
• Ability to accurately complete daily room status reports and housekeeping assignment sheets.
• Ability to interpret, execute, and document cleaning actions in accordance with Recreational Lodging Housekeeping Manual and program policy guidance.
• Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.
• Ability to safely and properly use common hand and power tools.
• Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies.
• Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.