Custodial Project Manager

Tessera; Montana; On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Short-term disability insurance

Flexible spending accounts

Paid holidays

Vacation days

Tuition assistance

Professional development

Verizon wireless discount

Employee Assistance Program (EAP)

Public Service Loan Forgiveness

Job summary

Tessera is hiring a Custodial Project Manager to lead site operations at a Malmstrom Air Force Base site in Great Falls, MT. The role oversees subcontractors, safety, and performance while maintaining excellent customer relations and contract compliance.

The position requires 3–5 years of management experience, strong leadership and communication skills, and a commitment to Tessera's inclusive, safety-focused culture. Competitive benefits and career growth opportunities are provided.

Qualifications

• Minimum of 3-5 years of management or supervisory experience.
• Demonstrated leadership, team-building, and customer service skills.
• Experience managing operations, staffing, safety, and quality performance.
• Strong communication, organizational, and problem-solving abilities.
• Government contract experience preferred; valid driver's license required.

Responsibilities

• Leads the site team, including subcontractors, to deliver outstanding customer results both functionally and contractually.
• Leads customer engagement and communications to maintain performance excellence and solve problems in partnership with the customer.
• Supports Tessera's mission of Providing Opportunities to People with Disabilities and collaborates with recruiters and HR teams.
• Drives safety management and promotes safe practices across the site.
• Manages employee relations, morale, feedback and conflict resolution with HR involvement as needed.
• Mentors leadership and staff to foster a can-do attitude and accountability.
• Oversees recruiting, training, and development of staff and supports tuition assistance programs.
• Translates site strategy into actionable planning and project management.
• Focuses on continuous process improvement and performance metrics balance.
• Understands P&L and ensures resources are used effectively to meet financial and mission goals.
• Ensures contract requirements are assigned and communicated to teams for day-to-day execution.
• Leads change initiatives and explains rationale to staff at all levels.
• Ensures mission success, budgeting, scheduling, and reporting are aligned with standards.

Skills

Leadership

Customer service

Operations management

Staffing

Safety management

Quality management

Communication

Problem solving

Government contracts

Driver's license

Job description

Custodial Project Manager

Location: Great Falls, Montana (Malmstrom Airforce Base)

Type: Exempt

Work Schedule: Full - Time/ Day Shift/ Mon - Fri

Compensation: $29.00 - $32.00

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of a Project Manager at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking an ACCOUNTABLE and CUSTOMER-FOCUSED Project Manager with a professional, positive and can-do attitude.

Typical duties include but are not limited to:

• Leads the site team, including subcontractors, to deliver outstanding customer results both functionally and contractually. Conduct overall management coordination and be the central point of contact (POC) with the Government for performance of all work under the contract.
• Leads customer engagement and communications. Leverage full team including frontline supervisors, QC, subcontractors and site leadership to maintain performance excellence and solve tough problems as a team in partnership with the customer. Continuously pulses customer stakeholders for improvement input and understands customer's needs, culture and mission.
• Fully supports Tessera's mission of Providing Opportunities to People with Disabilities. Actively partners with Tessera's recruiters, vocational specialists, HR Partners, and Workforce Development teams to attract, retain, and develop a diverse employee workforce.
• Drives a world-class safety management system and safety culture through leadership engagement, safety risk management, safety assurance and safety training and promotion. Model positive safety leadership behaviors.
• Strong employee relations skills including servant leadership. building morale, communication, providing feedback, and conflict resolution. Collaborates closely with human resource and vocational staff. Competent in the timely and effective use of employee relations tools and processes - owns these processes with support from HR (not the other way around). Manages by walking around.
• Mentors, motivates and inspires the leadership team, functional teams, and shops to operate with a "can do, will do" attitude.
• Improves technician and support staff knowledge, skills and abilities through targeted recruiting, formal and on-the-job training, coaching, and performance feedback along all aspects of the employee life cycle. Support staff in utilizing Tessera's tuition assistance program for skills training and certification programs.
• Possesses strategic vision for the site, the contract and meeting the future needs of the customer. Able to convert this strategy into action through disciplined planning and project management.
• Focused on continual process improvement, "balanced excellence" of site performance metrics, and combatting operational complacency.
• Financial Management - understands profit and loss drivers, always looking at judicious use of Tessera resources and to preserve/improve Tessera's bottom line. Able to maintain the balance between mission and financial performance.
• Contract Management - understands the full contract requirements and ensures requirements are assigned to the right teams for day-to-day management. Briefs external and internal customers on relevant aspects and resolves issues as needed.
• Operational Excellence - leverages the leadership team to drive superior performance results, e.g., capacity, on-time completion, backlog, quality, and customer ratings. Includes a unified and tiered effort including shop tailgate sessions, production meetings, and customer briefings.
• Change Management - designs and implements change successfully, leveraging the shared intelligence and unique perspectives of the leadership team. Able to explain "the why" to employees in language that is relevant to them. Leads completion of key change initiatives for the customer and/or internal to the site.
• Responsible for the success of all missions assigned, including planning, profitability, resource leveling, production, status reporting, and coordination with employees, customers, Contracting Officers Representative (COR) and outside agencies.
• Establishes project objectives, procedures, and performance standards within boundaries of company policy and contract Performance Work Statement (PWS).
• Accountable for coordinating work schedules, day-to-day tasking and operational guidance to ensure the mission is accomplished on time, within budget, and according to established quality, security, safety and environmental standards.
• Facilitate problem resolution through timely improvements and good working relationships.
• Control and tracking of property including materials, equipment, and supplies used for this contract.
• Travel to Home Office conferences, flagship sites, and outlying contract sites as needed.
• Ensures professionalism in both appearance and demeanor throughout the Tessera workforce.
• Responsible for updating and implementing the site's safety, quality, awards, and training programs.
• Models and continuously promotes Tessera's core values of integrity, inclusion and partnership in service to our purpose, our community impacts, and our humanitarianism.
• Develops a culture of innovation, collaboration, and informed risk taking. Empowers employees to make decisions in response to customers and to take appropriate action to ensure customer satisfaction.
• All Other Duties as Assigned.

Qualifications:

• Minimum of 3-5 years of management or supervisory experience.
• Demonstrated leadership, team-building, and customer service skills.
• Experience managing operations, staffing, safety, and quality performance.
• Strong communication, organizational, and problem-solving abilities.
• Government contract experience preferred; valid driver's license required.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by‑case basis.

• Must be able to lift and/or move up to 50 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

If you require an accommodation or support, please contact us at [phone] or email [e-mail].

Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify.