Custodial Operations Supervisor — Green Cleaning Leader

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Generous paid time off

Tuition assistance and reimbursement

Retirement plans

Job summary

Harvard University Central Administration is seeking a Custodial Supervisor to oversee daily custodial services and ensure adherence to customer‑defined standards at a Harvard campus location. The role requires guiding custodial teams, coordinating schedules, and maintaining high levels of service while upholding environmental health and safety requirements.

The position emphasizes hands‑on training, data-driven supervision, and collaboration with campus stakeholders to sustain clean and safe

Qualifications

• High school diploma or equivalent work experience required.
• Two to three years of supervisory experience in a customer‑focused custodial operation required.
• Specialized knowledge of effective custodial and housekeeping procedures and cleaning systems required.
• Excellent verbal and written communication, organizational, and time management skills required.
• Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web‑based applications required.

Responsibilities

• Supervise daily custodial services operations in assigned area(s) and ensure high customer satisfaction.
• Develop cleaning schedules and routines to meet cleanliness and sanitary standards.
• Provide hands‑on training to custodians on cleaning procedures, equipment use, and safety regulations.
• Communicate with staff, community members, and customers to ensure excellent service.
• Prepare and validate operational data using MS Office and customer work order systems.

Skills

Supervisory experience

Custodial operations

Cleaning procedures

Safety compliance

Communication

Leadership

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based applications

Job description

Harvard University Central Administration is seeking a Custodial Supervisor to oversee daily custodial services and ensure adherence to customer‑defined standards at a Harvard campus location. The role requires guiding custodial teams, coordinating schedules, and maintaining high levels of service while upholding environmental health and safety requirements.

The position emphasizes hands‑on training, data-driven supervision, and collaboration with campus stakeholders to sustain clean and safe