Custodial Operations Program Manager (TS/SCI)

ServiceSource, Inc.; Lorton (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Tuition assistance

Employee assistance program

Generous paid time off

Job summary

ServiceSource, Inc. is seeking an Assistant Program Manager to oversee the INSCOM custodial contract at Fort Belvoir, VA.

You will supervise staffing, schedule adherence, and quality control while ensuring security clearance readiness and compliance with SOPs and government requirements. Responsibilities include coordinating shifts, tracking training, sustaining operations across multiple buildings, and maintaining documentation for audits.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• 2+ years in custodial services with leadership experience preferred.
• Active TS/SCI security clearance; comply with access and OPSEC requirements.
• 3+ years in quality control, inspections, staff supervision, and customer service.
• Experience in secure federal or military environments is strongly preferred.

Responsibilities

• Manage day-to-day operations to meet PWS, schedules, and quality standards.
• Oversee quality control implementation, inspections, and corrective actions.
• Coordinate supervisors and staff for coverage across shifts and tasks.
• Monitor training and ensure competency validation and refresher training.
• Support staffing, onboarding, security access planning, and documentation.
• Maintain safety, security, and compliance for custodial operations.

Skills

Custodial operations management

Staff supervision

Quality control

Scheduling

Education

High school diploma or GED

Bachelor's degree preferred

Tools

ISSA/CMI AAP

ISSA/CMI CPT

ISSA/CMI CWS

Job description

ServiceSource, Inc. is seeking an Assistant Program Manager to oversee the INSCOM custodial contract at Fort Belvoir, VA.

You will supervise staffing, schedule adherence, and quality control while ensuring security clearance readiness and compliance with SOPs and government requirements. Responsibilities include coordinating shifts, tracking training, sustaining operations across multiple buildings, and maintaining documentation for audits.