Custodial Coordinator

The Chronicle Of Higher Education, Inc.; Hayward (CA); On-site; USD 59,000 - 73,000; Full time

Job summary

Cal State East Bay in Hayward, CA is seeking a Custodial Coordinator to supervise daily custodial operations and provide leadership to Lead Custodians and Custodians in planning, implementation, and maintenance of custodial programs.

This role collaborates with deans and department staff to achieve cleaning goals, conducts program staffing surveys, and oversees training initiatives, inspections, and equipment planning to meet APPA standards.

Qualifications

• Must have five (5) years’ direct custodial coordination experience.
• Proficiency with office software and computerized maintenance management systems.
• Ability to lead and coordinate a large staff including planning and evaluation.
• Proficient written and oral English communication.
• Must possess a valid California driver’s license.

Responsibilities

• Oversee daily custodial operations and guide staff on best practices.
• Plan, schedule, and supervise custodial training programs.
• Coordinate with deans and department staff to meet cleaning goals.
• Inspect facilities to ensure cleaning standards (APPA levels).
• Develop programs, policies, and procedures for continual improvement.

Skills

Custodial coordination

Staff leadership

Project planning

Training

English proficiency

Tools

Microsoft Office

Web TMA

Job description

Salary and Benefits

PLEASE NOTE: The starting salary placement depends onqualifications and experience and is anticipated to be in the rangeof $5,274.00 per month to $6,558.00 per month (Step 1 - Step12).

Cal State East Bay offers a broad range of benefits that includesmedical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),dependent and health care reimbursement accounts, life insurance,vacation and sick, 14 paid holidays, one personal holiday andtuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total CompensationCalculator demonstrates the significance of our benefitspackage.

Classification

Administrative Analyst/Specialist, Exempt I

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in theHayward hills with panoramic views of the San Francisco Bayshoreline. Situated above the city of Hayward, the campus offers anideal setting for teaching and learning and yet easy access to themany cities along the bay. The University has a satellite campus inConcord, a professional development center in Oakland and asignificant presence online. Founded in 1957, Cal State East Bay isone of 23 universities of the California State University system(CSU). Cal State East Bay is recognized as a regionally engaged andglobally oriented university with a strong commitment to academicinnovation, student success, engaged and service learning,diversity, and sustainability.

About the Position

PLEASE NOTE: Review of applications will begin on March 18,2026.

The Custodial Coordinator is responsible for overseeing the dailyand short-term operations of Custodial Services. This role providescomprehensive administrative and operational support by offeringboth specific and general direction and leadership to LeadCustodians and Custodians in the planning, implementation,delivery, and maintenance of custodial programs and services.

Responsibilities

Quality Assurance and Strategic Program Leadership

• Consults with managers and lead custodians to discuss problemareas and identify means of improvements.
• Facilitates the development of the custodial cleaning programsto achieve the highest possible custodial APPA levels.
• Conducts inspections as required to ensure that qualitystandards are being maintained.
• Interfaces with faculty and staff members, following up on workrequests, inquiries, and related concerns.
• Determines the replacement or additional equipment needsforall activities.
• Works effectively with department staff and managers incoordinating operations and work schedules.
• Effectively oversees process changes, from conceptualdiscussions with stakeholders to training frontline employees.
• Prioritizes program goals, implementation strategies, workrequirements and communicates them effectively to staff.
• Helps plan, organize, and communicate when starting newprograms with staff and building occupants.
• Plans, organizes, schedules, and oversees the custodialtraining program.
• Provides positive leadership for staff in all Custodial programareas.

Support/Oversee Personnel and Daily Operations

• Assist with day-to-day custodial operations, provides guidanceon best practices, and assists employees with problem-solving.
• Adjusts and modifies daily custodial assignments to meetoperational needs.
• Provide supervisory coverage during absences or leave, ensuringadequate oversight and continuity of custodial operations.

Program Administration

• Establishes long- and short-range goals for each of theactivities managed.
• Coordinated closely with deans, department heads andcollege/department staff in achieving our cleaning goals.
• Operational recommendations of the Managers of CustodialServices.
• Conducts building surveys to determine program staffingneeds.
• Assist with training for new employees.
• Provides input for employee performance evaluations andprepares recommended annual evaluations for submission toManagement.
• Responds to inquiries from Facilities Management staff andmanagers concerning status of operations.
• Communicates staff and coordinator concerns to appropriatemanagers.
• Works with Microsoft Office software, and computerizedmaintenance management (Web TMA) and accounting system databases asneeded.
• Coordinates other duties as assigned.
• May coordinate tasks for other departments (example: Grounds),as needed.

Required Qualifications

• Must possess a working knowledge of the full range of Custodian/ Lead Custodian work as described in the Job Description and JobClassification.
• Must have a minimum of five (5) years’ experience of directcustodial coordination experience in an institution or environmentcomparable to the University.
• Ability to organize custodial projects and independentlydetermine plans and priorities for the projects.
• Ability to independently develop programs, policies, andprocedures for continual improvement.
• Demonstrated customer service attitude.
• Ability to interpret and apply university policies, proceduresand regulations.
• Ability to develop, interpret and apply accurate, multiple andprecise custodial operations.
• Ability to perform product research and make comparisons ofdifferent custodial work practices, methodologies, products andequipment.
• Ability to train others on new custodial skills, practices andprocedures and provide leadership direction.
• Ability to effectively write and present reports.
• Ability to work in an environment of demanding pressures andshort deadlines.
• Proficiency in the use of office software programs, technologyand systems, spreadsheets and database management programs andcommunication.
• Proficiency with PC based software used for training andplanning work schedules and tasks.
• Working knowledge of floor care, general cleaning, and restroomsanitizing procedures.
• Working knowledge of custodial equipment, procedures andsupplies.
• Possess the skills and ability to directly/indirectlycoordinate a large staff including the planning, assigning,reviewing, and evaluating the work of others.
• Proficient in the English language, writing and oral.
• Knowledge of record keeping which includes maintaining records,logs, and filing systems.
• Possession of (or ability to obtain by date of hire) a validClass C California Driver's License.

Preferred Skills and Knowledge

• More than five years of progressive experience in operationsand supervision of custodial functions.
• Ability to perform basic math and make accurate estimates andprojections.
• Proficiency of English grammar, punctuation and spelling.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan,as appropriate), that may include, but is not limited to: criminalrecords check, verification of academic credentials, licenses,certificates, credit history, professional references and/orverification of work history is required for employment. Cal StateEast Bay will issue a conditional offer of employment to theselected candidate, which may be rescinded if the background checkreveals disqualifying information, and/or it is discovered that thecandidate knowingly withheld or falsified information.Unsatisfactory results may also affect the continued employment ofcurrent Cal State East Bay employees who were conditionally offeredthe position.

All background checks are conducted through the university's thirdparty vendor, Accurate. LiveScan is conducted through theUniversity Police Department.

EEO Statement

All university programs and activities are open and available toall regardless of race, sex, color, ethnicity or national origin.Consistent with California law and federal civil rights laws, CalState, East Bay provides equal opportunity in education andemployment without unlawful discrimination or preferentialtreatment based on race, sex, color, ethnicity, or national origin.Our commitment to equal opportunity means ensuring that everystudent and employee has access to the resources and support theyneed to thrive and succeed in a university environment and in theircommunities. The CSU complies with Title VI of the Civil Rights Actof 1964, Title IX of the Education Amendments of 1972, theAmericans with Disabilities Act (ADA), Section 504 of theRehabilitation Act, the California Equity in Higher Education Act,California’s Proposition 209 (Art. I, Section 31 of the CaliforniaConstitution), other applicable state and federalanti-discrimination laws, and CSU’s Nondiscrimination Policy. Weprohibit discriminatory preferential treatment, segregation basedon race or any other protected status, and all forms ofdiscrimination, harassment, and retaliation in all universityprograms, policies, and practices.

Other Information

All California State University campuses, including Cal State EastBay, are smoke and tobacco-free. For more information, please visitour website here.

In compliance with state and federal crime awareness and campussecurity legislation, including The Jeanne Clery Disclosure ofCampus Security Policy and Crime Statistics Act, the Cal State EastBay Annual Campus Security Report is available here.

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff orManagement positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandatedreporter under the California Child Abuse and Neglect Reporting Actand will be required to comply with requirements set forth in theCSU Executive Order 1083 as a condition of employment.

Learn more about working at the California State University andthe impact of our mission.

Advertised:

March 03, 2026 (7:0 AM) Pacific StandardTime

Applications close: