Custodial Coordinator (Administrative Analyst Exempt I)
The Chronicle Of Higher Education, Inc.
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Benefits offered by this job
Job summary
Cal State East Bay's Custodial Services seeks a Custodial Coordinator to oversee daily operations, lead lead custodians, plan and implement cleaning programs, and coordinate training initiatives. The role emphasizes service quality, scheduling, and collaboration with campus stakeholders.
The position requires five years of supervisory custodial experience, strong English communication, and proficiency with office software and WebTMA. Hayward campus offers comprehensive benefits.
Qualifications
- Must possess working knowledge of Custodian/Lead Custodian responsibilities.
- Minimum five years’ custodial coordination experience in an institution.
- Ability to organize custodial projects and set priorities.
- Ability to develop programs, policies, and procedures for improvement.
- Strong customer service orientation.
- Ability to interpret university policies and regulations.
- Proficiency in English (writing & speaking).
- Possession of a valid California Driver's License.
Responsibilities
- Consult with managers to discuss problems and improvements.
- Develop custodial programs to reach high APPA levels.
- Conduct inspections to maintain quality standards.
- Interface with faculty and staff on work requests and concerns.
- Determine equipment needs for activities.
- Coordinate operations and staff schedules with departments.
- Oversee custodial training programs and staff leadership.
Skills
Tools
Job description
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,274.00 per month to $6,558.00 per month (Step 1 - Step 12).
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
Administrative Analyst/Specialist, Exempt I
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
Please Note: Review of applications will begin on March 18, 2026.
The Custodial Coordinator is responsible for overseeing the daily and short-term operations of Custodial Services. This role provides comprehensive administrative and operational support by offering both specific and general direction and leadership to Lead Custodians and Custodians in the planning, implementation, delivery, and maintenance of custodial programs and services.
- Consults with managers and lead custodians to discuss problem areas and identify means of improvements.
- Facilitates the development of the custodial cleaning programs to achieve the highest possible custodial APPA levels.
- Conducts inspections as required to ensure that quality standards are being maintained.
- Interfaces with faculty and staff members, following up on work requests, inquiries, and related concerns.
- Determines the replacement or additional equipment needs for all activities.
- Works effectively with department staff and managers in coordinating operations and work schedules.
- Effectively oversees process changes, from conceptual discussions with stakeholders to training frontline employees.
- Prioritizes program goals, implementation strategies, work requirements and communicates them effectively to staff.
- Helps plan, organize, and communicate when starting new programs with staff and building occupants.
- Plans, organizes, schedules, and oversees the custodial training program.
- Provides positive leadership for staff in all Custodial program areas.
- Assist with day-to-day custodial operations, provides guidance on best practices, and assists employees with problem-solving.
- Adjusts and modifies daily custodial assignments to meet operational needs.
- Provide supervisory coverage during absences or leave, ensuring adequate oversight and continuity of custodial operations.
- Establishes long- and short-range goals for each of the activities managed.
- Coordinated closely with deans, department heads and college/department staff in achieving our cleaning goals.
- Operational recommendations of the Managers of Custodial Services.
- Conducts building surveys to determine program staffing needs.
- Assist with training for new employees.
- Provides input for employee performance evaluations and prepares recommended annual evaluations for submission to Management.
- Responds to inquiries from Facilities Management staff and managers concerning status of operations.
- Communicates staff and coordinator concerns to appropriate managers.
- Works with Microsoft Office software, and computerized maintenance management (Web TMA) and accounting system databases as needed.
- Coordinates other duties as assigned.
- May coordinate tasks for other departments (example: Grounds), as needed.
- Must possess a working knowledge of the full range of Custodian / Lead Custodian work as described in the Job Description and Job Classification.
- Must have a minimum of five (5) years’ experience of direct custodial coordination experience in an institution or environment comparable to the University.
- Ability to organize custodial projects and independently determine plans and priorities for the projects.
- Ability to independently develop programs, policies, and procedures for continual improvement.
- Demonstrated customer service attitude.
- Ability to interpret and apply university policies, procedures and regulations.
- Ability to develop, interpret and apply accurate, multiple and precise custodial operations.
- Ability to perform product research and make comparisons of different custodial work practices, methodologies, products and equipment.
- Ability to train others on new custodial skills, practices and procedures and provide leadership direction.
- Ability to effectively write and present reports.
- Ability to work in an environment of demanding pressures and short deadlines.
- Proficiency in the use of office software programs, technology and systems, spreadsheets and database management programs and communication.
- Proficiency with PC based software used for training and planning work schedules and tasks.
- Working knowledge of floor care, general cleaning, and restroom sanitizing procedures.
- Working knowledge of custodial equipment, procedures and supplies.
- Possess the skills and ability to directly/indirectly coordinate a large staff including the planning, assigning, reviewing, and evaluating the work of others.
- Proficient in the English language, writing and oral.
- Knowledge of record keeping which includes maintaining records, logs, and filing systems.
- Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License.
- More than five years of progressive experience in operations and supervision of custodial functions.
- Ability to perform basic math and make accurate estimates and projections.
- Proficiency of English grammar, punctuation and spelling.
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.
The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
Learn more about working at the California State University and the impact of our mission.
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