Cust Dedicated Analyst

Socket.dev; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Vallen's Customer Dedicated Business Analyst role focuses on performing analytics and statistical modeling on existing data sets to find efficiency improvements and automation opportunities. The position collaborates with Business and IT teams to explore data uses for regular and ad hoc projects.

The role emphasizes designing dashboards, interpreting DAX, and presenting insights clearly to stakeholders while organizing data in cloud storage for collaboration.

Qualifications

• Power BI development knowledge: familiar with DAX and visualization best practices.
• Advanced Microsoft Excel skills: pivot tables, Power Query, dynamic arrays, complex formulas.
• VBA/macros development: proven expertise in process automation.
• Microsoft Power Platform: Power Automate and Power Apps.
• Analytical mindset with strong problem-solving skills for innovation-driven tasks.
• Effective communication: explain technical data insights to non-technical audiences.
• Attention to detail: manage multiple priorities effectively.

Responsibilities

• Develop and maintain advanced Excel reports (pivot tables, Power Query, dynamic arrays).
• Create, maintain, and improve VBA/macros for process automation.
• Collaborate with stakeholders to design Power BI dashboards and apply data visualization best practices.
• Analyze data to identify trends, generate actionable insights, and support decision-making.
• Manage and organize data in OneDrive and SharePoint for seamless collaboration.
• Communicate complex data findings clearly to non-technical team members.
• Balance multiple tasks while maintaining exceptional attention to detail.

Skills

Analytical mindset

Effective communication

Attention to detail

Multi-tasking

Tools

Power BI

Excel

VBA/Macro

Power Automate

Power Apps

Power Query

Smartsheet

Python

R

APIs

Job description

Position Summary:

Vallen's Customer Dedicated Business Analyst is an individual contributor position responsible for performing general analytics and statistical modeling on existing data sets for various products and processes. This position targets specific areas of opportunity and process improvement by identifying areas for increasing efficiency and automation of the data analysis processes. The Customer Dedicated Analyst examines and identifies data patterns and trends to help answer business questions and improve decision making. They collaborate with the Business and Information Technology teams to study and propose data uses for both regular and ad hoc projects.

Essential Job Duties and Responsibilities:

• Develop and maintain advanced Excel reports, including pivot tables, Power Query scripts, dynamic arrays, and complex formulas.

• Create, maintain, and improve VBA/macros for process automation.

• Collaborate with stakeholders to design Power BI dashboards, interpret DAX measures, and apply data visualization best practices.

• Analyze data to identify trends, generate actionable insights, and support decision-making.

• Manage and organize data in OneDrive and SharePoint for seamless collaboration.

• Communicate complex data findings clearly to non-technical team members.

• Balance multiple tasks while maintaining exceptional attention to detail.

Qualifications

Required Qualifications:

• Power BI Development Knowledge: Familiarity with DAX and visualization best practices.

• Advanced Microsoft Excel Skills: Pivot tables, Power Query, dynamic arrays, complex formulas.

• VBA/Macro Development: Proven expertise in process automation.

• Microsoft Power Platform Skills: Power Automate and Power Apps.

• Analytical Mindset: Strong problem-solving skills are essential for innovation-driven tasks.

• Effective Communication: Ability to explain technical data insights to non-technical audiences.

• Attention to Detail: Capable of managing multiple priorities effectively.

Preferred Qualifications:

• Industry Insight: Prior experience in customer operations or related roles.

• Experience: Minimum of 2-3 years in a similar role.

• Smartsheet Expertise: Experience creating sheets, workflows, and dashboards.

• Technical Proficiency: General knowledge of Python, R, or APIs for advanced analysis and automation.

• Certifications: Microsoft Office Specialist: Excel Expert or Power BI/Power Platform certifications.

• Project Management Understanding: Familiarity with tools like Microsoft Teams.

• Industry Insight: Prior experience in customer operations or related roles.