CURRENT SAWS EMPLOYEES ONLY* Field Utility Coordinator II (Manhole Team) - Eastside

San Antonio Water System; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

San Antonio Water System is seeking a Field Utility Coordinator II to perform field and administrative tasks in support of utility location, hydrant programs, and water/wastewater response. You will evaluate priorities, coordinate assignments, and maintain communication with customers and agencies.

This role advances automatically to Senior Field Utility Coordinator after five years of service, and requires a valid Texas driver’s license along with relevant operator licenses.

Qualifications

• High School Diploma or GED required.
• Three years’ experience in construction, water, wastewater or similar environment.
• Valid Class C Texas Driver’s License required.
• TCEQ Class C Water Distribution Operator License within 24 months or Class II Wastewater Collection Operator License within 24 months.
• Punctuality and reliable attendance expected.

Responsibilities

• Coordinate field and administrative tasks for utility location and related programs.
• Update work orders and service requests in CMMS (INFOR) with findings and status.
• Utilize GIS, maps, and as‑built drawings for daily assignments.
• Maintain tools, equipment, and vehicle readiness; assist customers with information as needed.
• Communicate with internal/external customers, contractors, and agencies; support crisis response when needed.

Education

High School Diploma or GED

Job description

Grade 16 - Starting hourly rate: $26.00. Rate of pay depends on qualifications

JOB SUMMARY

Based on assignment, the Field Utility Coordinator II is an advanced position responsible for performing field and administrative work in support of utility location, dead-end main flushing, fire hydrant program, wastewater response and/or water leak response within Distribution & Collection Operations. Evaluates priority and coordinates operational assignments with minimal disruption in utility service to customers. Responds to maintenance and construction activities during normal and crisis situations and maintains effective communication with internal and external customers, contractors, and governmental agencies. The Field Utility Coordinator II receives general supervision and may be assigned to support utility location, dead-end main flushing, fire hydrant program, wastewater response and/or water leak response efforts depending on business needs.

This job has an automatic progression plan. An employee hired as a Field Utility Coordinator II will automatically advance to Senior Field Utility Coordinator upon reaching 5 years of continuous experience as a Field Utility Coordinator II with SAWS.

ESSENTIAL FUNCTIONS

All Specialties

• Facilitates interdepartmental teamwork and communicates regularly with management.
• Promotes and practices a safe working environment for internal and external customers.
• Forecasts and secures needed resources within area of assignment.
• Performs administrative duties to support field personnel activities by updating work orders and services requests in the computerized maintenance management system (INFOR) with findings, resource usage, and completion status. Creates follow-up work orders for other groups as necessary.
• Utilizes GIS, block maps, and/or as-built drawings in performing daily assignments.
• Organizes, cleans and maintains vehicle, tools, equipment and stocks vehicle with the necessary tools and supplies.
• May assist customers by answering general questions and providing appropriate information.
• Performs other duties as assigned.

Utility Coordinator Specialty

• Responds to and manages activities during routine and emergency situations to optimize efficiency and effectiveness of field work.
• Accurately locates underground utilities for internal departments and external customers to prevent damage to SAWS assets.
• Works with external agencies to schedule and oversee utility locates for maintenance and construction projects.
• Align underground assets are located with contractor work assignments, ensuring proper communication and adherence to SAWS Locates policies.
• Conducts on-site inspections to confirm completeness and compliance with established standards and specifications.

MINIMUM REQUIREMENTS

• High School Diploma or GED.
• Three years’ experience in construction, water, wastewater or similar work environment.
• Valid Class “C” Texas Driver’s License.
• TCEQ Class "C" Water Distribution Operator License within 24 months of hire or TCEQ Class “II” Wastewater Collection Operator License with 24 months of hire depending on area of assignment.
• Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.

PREFERRED QUALIFICATION

• TCEQ Class "III" Wastewater Collection Operator License.

JOB DIMENSIONS

• Basic knowledge of Fire Hydrants and how they are operated and maintained.
• Knowledge of principles, practices, methods, and materials used in utility maintenance and/or construction.
• Knowledge and ability to interpret and apply all applicable local ordinances, codes and regulations related to construction within the right-of-way.
• Knowledge of safe work and vehicle operation practices and procedures.
• Skill in operating a personal computer and utilizing job related software, systems and specialty equipment.
• Skill in planning and coordinating work assignments.
• Ability to read and interpret utility maps, including GIS and block maps.
• Ability to perform basic mathematical calculations.
• Ability to compile, organize, and maintain accurate and complete records and files.
• Ability to establish and maintain effective working relationships with internal and external customers, contractors, and governmental agencies.
• Ability to communicate effectively, verbally and in writing.

Work Location

Eastside Service Center - 3930 E. Houston St., San Antonio, TX 78220

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical requirements include lifting/carrying up to 50 pounds occasionally. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time to perform job scope. Requires visual acuity, speech and hearing.

Working conditions are inside and outside with exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; and animals, snakes and poisonous insects. Operates a company vehicle on a daily basis.

Depending on area of assignment, may be required to work hours other than regular schedule such as days, nights, weekends, holidays and rotating shifts.

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