Operations Coordinator - Production

San Antonio Water System; San Antonio (TX); On-site; USD 30,000 - 43,000; Full time

Job summary

San Antonio Water System is seeking an Operations Coordinator to support the Vice President - Production Operations, advancing operational excellence, readiness, and safety culture. This role acts as a liaison among SAWS headquarters, service centers, and water production facilities, communicating initiatives and coordinating programs under minimal supervision.

The position handles administrative and technical tasks, including travel planning, data management of sensitive information, and

Qualifications

• Associate’s Degree required.
• Three years progressively responsible experience in administrative or operations support functions.
• Valid Class “C” Texas Driver’s License.

Responsibilities

• Assists with development and implementation of departmental programs and processes and managing workflows.
• Serves as primary liaison between field and office staff and department Directors and the department VP, communicates internal issues/concerns as well as recommendations to ensure optimal efficiencies.
• Develops and coordinates communication to update staff of upcoming events/concerns/business needs impacting the department.
• Updates and informs staff of internal procedures and management controls for items such as credit card approvals, boot vouchers and invoice processes.
• Responsible for data management of confidential information associated with administrative duties related to salaries, progressions, vacancies, CIS forms, etc.
• Performs other duties as assigned.

Education

Associate’s Degree in Communications, Business Administration, or related field

Job description

Grade 18 - Starting hourly rate: $26.46. Rate of pay depends on qualifications.

JOB SUMMARY

The Operations Coordinator will support and assist the Vice President - Production Operations in achieving goals for the department, which is operational excellence, readiness, work/safety culture. This position will perform a variety of administrative and technical work in support of the department’s business needs; will be the conduit and travel between SAWS headquarters, service centers, and water production treatment facilities communicating the Vice President's initiatives. The position works under limited or minimal supervision and is responsible for assisting with development and implementation of programs and processes.

ESSENTIAL FUNCTIONS

• Assists with development and implementation of departmental programs and processes and managing workflows.
• Serves as primary liaison between field and office staff and department Directors and the department VP, communicates internal issues/concerns as well as recommendations to ensure optimal efficiencies.
• Develops and coordinates communication to update staff of upcoming events/concerns/business needs impacting the department.
• Updates and informs staff of internal procedures and management controls for items such as credit card approvals, boot vouchers and invoice processes.
• Responsible for data management of confidential information associated with administrative duties related to salaries, progressions, vacancies, CIS (Change in Status) forms, etc.
• Performs other duties as assigned.

Supports Safety Culture

• Coordinates Safety Committee meetings.
• Assist VP & Directors in developing and implementing safety action plans to address SAWS TRIR and drivers scorecard issues.
• Partner with internal SAWS Groups (i.e. Distribution & Collections, and Treatment) in the development of Safety Culture Action Plans to support SAWS and departmental initiatives.
• Assist with internal processes in obtaining proper PPE.
• Assist in coordinating Safety Rallies to strengthen safety initiatives.

Supports Work Culture

• Assist VP & Directors in coordinating group and/or one-on-one meetings with Production staff to enhance communication.

Conducts Administrative Support

• Schedules appointments, and travel arrangements.
• Manages the purchase of office supplies.
• Manages and maintains the database to track employees CDL licenses.
• Coordinates and schedules employees TCEQ water courses.
• Assists the VP in developing and coordinating strategic planning initiatives for the Production Group.

MINIMUM REQUIREMENTS

• Associate’s Degree in Communications, Business Administration, or related field from a recognized accredited educational institution.
• Three years progressively responsible experience in administrative or operations support functions.
• Valid Class “C” Texas Driver’s License.

JOB DIMENSIONS

• Interacts with all levels of internal and external customers throughout SAWS.
• Ability to effectively and clearly communicate both verbally and in writing.
• Skill in operating a personal computer and utilizing rudimentary software.
• Ability to compile, organize, and maintain accurate and complete records and files.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical requirements include lifting up to 20 pounds occasionally. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. May operate a company or personal vehicle. May be required to work hours other than regular schedule such as nights and weekends.