Curbside Pickup Specialist - Fast, Friendly Service

Meijer Inc.; Whitehall (OH); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Paid family care leave

Medical/dental/vision

Job summary

Meijer Inc. is seeking a Digital Clerk to fulfill customer online curbside orders, delivering a fast, friendly, and accurate pickup experience. You’ll work as part of a team that values service, efficiency, and a positive attitude at the curbside station.

The role emphasizes accuracy in order fulfillment, payment collection, and friendly customer interactions while supporting store operations and technology-enabled shopping. Training will be provided.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• As a Digital Clerk, you’ll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish.
• You’ll: Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
• Maintain positive working relationships with customers, team members across the store and leadership
• Resolve customer concerns quickly by partnering with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean, neat, and ready for the next pickup
• Support other tasks as needed to keep operations running smoothly

Skills

Customer service

Communication

Attention to detail

Cashier experience

Retail experience

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a Digital Clerk to fulfill customer online curbside orders, delivering a fast, friendly, and accurate pickup experience. You’ll work as part of a team that values service, efficiency, and a positive attitude at the curbside station.

The role emphasizes accuracy in order fulfillment, payment collection, and friendly customer interactions while supporting store operations and technology-enabled shopping. Training will be provided.