Curbside Pickup & Customer Service Associate

Meijer; Hudsonville (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a curbside order fulfillment associate to ensure accurate, friendly service at the curbside pick-up area. You will process orders, collect payments, and maintain orderliness while upholding food safety standards.

Ideal candidates have high school diplomas, 1-3 years in a Meijer store, and cashier experience. Strong communication and organizational skills are essential for success in a fast-paced environment.

Qualifications

• High school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and able to follow procedures efficiently.

Responsibilities

• Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
• Maintain a positive working relationship with customers, team members, and leadership.
• Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
• Resolve customer complaints quickly by contacting leadership when needed.
• Receive workflow from dashboard and fulfill orders for the day.
• Utilize selection process for product within the store and bag product appropriately following bagging standards.
• Store product correctly in the staging area following food safety guidelines.
• Greet each customer and take payment for the order ensuring an easy shopping experience.
• Maintain a clean and neat work environment.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

Skills

Strong communication skills

Detail oriented

Organized

Process driven

Ability to learn new technologies

Education

High school graduate or equivalent

Job description

Meijer is seeking a curbside order fulfillment associate to ensure accurate, friendly service at the curbside pick-up area. You will process orders, collect payments, and maintain orderliness while upholding food safety standards.

Ideal candidates have high school diplomas, 1-3 years in a Meijer store, and cashier experience. Strong communication and organizational skills are essential for success in a fast-paced environment.