CUNY Office Assistant (Academic Affairs)

City University of New York; New York (NY); On-site; USD 37,000 - 41,000; Full time

Job summary

City University of New York is seeking an Office Assistant in Academic Affairs. The role involves performing routine office tasks, handling communications with faculty, students and the public, processing financial transactions, and assisting with registration and course-related duties.

Evening/weekend presence may be required, with focus on in-person operations. The position includes managing mail, photocopying, filing, and supporting staff with general administrative functions in a busy

Qualifications

• A four-year high school diploma or its educational equivalent.
• Two (2) years of experience performing general office work (or equivalent combinations).
• English language proficiency as required for the role.

Responsibilities

• Types and prints materials such as letters, memoranda, forms, and purchase orders.
• Proofreads typed material for accuracy.
• Uses commercial office software for typing, data entry, filing, and reporting.
• Maintains departmental records and confidential files.
• Provides information to faculty, students, employees and the public.
• Assists with events, training, and onboarding of new staff.

Skills

Typing

Proofreading

Data entry

Customer service

Communication

Education

High school diploma or equivalent

Tools

Office software

Job description

CUNY Office Assistant (Academic Affairs)

GENERAL DUTIES

Assignment Level 1, 2 and 3 - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:

Documentation and Information

• Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.

• Proofreads typed material for accuracy, correcting errors as necessary.

• Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.

• Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.

• Creates filing systems.

• Maintains departmental records; keeps separate confidential records when instructed.

• Retrieves and formats computerized data.

• With proper training, may take dictation and transcribe notes (written or recorded).

• Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.

Communications and Customer Service

• Provides information, as directed, to faculty, students, employees, and the general public.

• Responds to routine inquires regarding departmental affairs.

• Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.

• Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.

• Furnishes information on the department’s rules and regulations, when authorized.

• Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)

• Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.

• Assists in training new employees in various office duties/use of office machines.

• Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.

Transaction Processing

• Prepares routine reports, including drafts, using information received from various sources.

• Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).

• Processes purchase orders and supply orders; verifies deliveries.

• Verifies inventory and supplies reports on request.

• Completes Time & Leave calculations and keeps up-to-date records.

• Assists supervisors in specialized office functions, e.g., fingerprinting, I‑9, reference and background checking, unemployment insurance.

• Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.

• Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.

• Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.

• Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.

• Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.

• Assists in preparing and distributing materials such as recruitment documents.

• Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.

Other

• Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.

• May serve on committees when authorized.

Assignment Level 4 - Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.

• May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.

• Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part‑time office support staff.

• Initiates administrative procedures on behalf of the department.

• Administers a specialized area, requiring unique training and/or experience within a large office.

• Interviews and recommends full and part‑time office support staff, including College Assistants and CUNY Office Assistants in Level 1.

• Prepares and compiles complex reports, including simple research and analysis.

• With approval, makes improvements to department forms.

• Develops record‑keeping systems.

• Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.

______________________________

Levels 1, 2 and 3 are contractual pay steps based on length of employment. Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3. However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.

CONTRACT TITLE

CUNY Office Assistant

FLSA

Non‑exempt

CAMPUS SPECIFIC INFORMATION

CUNY School of Law is the premier public interest law school in the country. Founded in 1983, we train lawyers to serve historically underrepresented communities and work towards greater diversity in the legal profession. Our motto, “law in the service of human needs,” infuses everything we do. We are the most diverse law school on the East Coast, and one of the top law schools in the country for clinical practice.CUNY School of Law Seeks applications to fill multiple positions in Academic Affairs. The CUNY Office Assistant will perform administrative/office duties. Typical duties include, but are not limited to the duties listed in the CUNY link below in addition to the duties below:

Assist with posting information for students on Learning Management System (Brightspace) - sign up sheets, assignment drop boxes, course materials, exam results, faculty course evaluations

Copy and scan all materials for courses including exams

Create take‑home exams on BrightSpace

Create excel sheets and create formulas that are class specific for grade calculation

Copy and review (editing, formatting) quizzes midterms and finals

Print exams for grading

Contact students when they have assignments, quizzes or exams missing

Setup laptop rooms- post signs, clean boards, make sure room is neat and orderly

Run scantron cards, tally card. When softest/Examsoft is used for multiple choice (MC), import answer key. Print out Examsoft (MC grade results), Softest (essay)

Log- in exams, check against sign out sheet, verify student numbers & repeat process when exams are graded and returned

Performs related duties as assigned

This position may require evening and weekend duties. This position is subject to the same in‑person requirements as other staff in the Law School. This entails a minimum of 80% in‑person presence on‑campus and may be higher than 80% based on departmental and divisional needs.

MINIMUM QUALIFICATIONS

1. A four-year high school diploma or its educational equivalent

2. Two (2) years of experience performing general office work, which may be met by one of the following:

A) Two (2) years of satisfactory, full‑time experience performing general office work; or

B) One (1) year of satisfactory, full‑time experience performing general office work and 30 semester credits from an accredited college or university; or

C) An associate’s degree or 60 college credits from an accredited college or university.

1. Passage of a qualifying Work Experience Test.

2. English Language Proficiency. All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.

CUNY considers full‑time work to be at least 35 hours per week. Part‑time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full‑time experience during the same period (e.g., two month’s related work experience at 20‑34 hours per week equate to one month’s full‑time related work experience.) Part‑time experience of fewer than 20 hours per week will NOT be credited at all.

The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).

COMPENSATION

New Hire Salary: $36,700

Incumbent Salary: $41,472

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax‑Deferred Savings Plans. Part‑time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

CLOSING DATE

Applications will be accepted through October 18, 2026.

JOB SEARCH CATEGORY

CUNY Job Posting: Support Staff

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32676

Location: CUNY School of Law

Job Type: Full‑Time